Sr DevOps Specialist, Tools and Administration - Tangerine **Requisition ID** : 232518 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture. Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape! **What you will be doing:** The Senior DevOps Specialist – Enterprise Tools Platform plays a key role in the design, implementation, administration, and continuous improvement of Tangerine Bank’s enterprise-wide developer productivity and collaboration tools ecosystem. This role ensures the availability, scalability, security, and lifecycle management of Tools Platforms such as JIRA, Confluence, Crowd, GitHub, Artifactory, SonarQube, Checkmarx, BlackDuck, LaunchDarkly, etc. In addition, Driving SaaS migrations and CI/CD pipelines integration of these tools to support increase developer productivity across the bank. The incumbent will collaborate with engineering teams, security, and business stakeholders to introduce new tools, perform POCs, prepare business cases for executive approval, manage licensing, and ensure alignment with enterprise policies and cloud-first strategies. **Is this role right for you? In this role, you will:** + Platform Administration & Operations + Own the end-to-end administration, maintenance, and optimization of enterprise tools: JIRA, Confluence, Crowd, GitHub, SonarQube, Checkmarx, BlackDuck, LaunchDarkly, Artifactory, etc + Oversee user management (Crowd, AD groups), access provisioning, and permissions governance. + Manage BAU operations including vulnerability management, patching, software currency (regular upgrades), database maintenance (PostgreSQL, SQL), and application upgrades. + Provide user support, troubleshooting, and onboarding for Agile team members. + Tooling Strategy & SaaS Migration + Drive migration from on-prem to SaaS for Atlassian, GitHub, and other enterprise platforms in alignment with the bank’s cloud-first strategy. + Perform market research and POCs for emerging tools that enhance developer productivity. + Prepare and present business cases for new tools and platform enhancements to senior leadership for approval as needed. + Security & Compliance + Collaborate with AppSec and Cybersecurity teams on threat risk assessments, compliance, and secure onboarding of new tools. + Ensure platforms meet enterprise security standards and adhere to regulatory requirements. + Lead vulnerability management for the enterprise tooling ecosystem. + DevOps & Automation + Enhance CI/CD pipelines using GitHub Actions and integrate enterprise AppSec tools. + Provide guidance on best practices for DevOps tool usage and automation within the bank. + Licensing & Vendor Management + Oversee license renewals, vendor negotiations, and cost optimization for enterprise tooling. + Maintain vendor relationships and manage contracts in alignment with enterprise procurement processes. + Training & Enablement + Conduct training sessions for onboarding teams to new tools and features. + Serve as an enterprise subject matter expert for developer productivity tools. **Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:** + 8+ years of experience in DevOps, platform engineering, or enterprise tooling administration. + Hands-on expertise with Atlassian suite (JIRA, Confluence, Crowd), GitHub Enterprise & Copilot, SonarQube, Checkmarx, BlackDuck, LaunchDarkly, Artifactory etc. + Proven experience with SaaS migrations for enterprise applications. + Strong knowledge of CI/CD pipelines and automation. + Cloud platform experience – preferably Google Cloud Platform (GCP) or any other cloud certifications. + Strong programming/scripting background **Nice to have** + Vendor management and licensing negotiation experience. + Demonstrated ability to create business cases and present to executive leadership. + Leadership skills, stakeholder management, and coaching skills. **What's in it for you?** + You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success! + You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders. + You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits. + You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here. + You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors. Location(s): Canada : Ontario : Toronto At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.