As a **Exp CX Training Professional** here at Honeywell, you will have the opportunity to shape the training strategy and initiatives that will drive our organization's customer experience to new heights. Your expertise in instructional design, training methodologies, and leadership will be crucial in developing and delivering comprehensive training programs that enhance the capabilities of our employees at all levels. You'll work out of our **Warsaw, Poland** location on a **hybrid work schedule (3+2)** . In this role, you will impact the organization by enhancing customer experiences, improving employee capabilities, aligning with the customer experience strategy, cultivating a customer-centric culture, driving continuous improvement, and contributing to organizational growth and success. **Purpose of the position:** Providing seminars and training as well as normative training for the fire alarm technology and PAVA business unit. + Preparation and implementation of national training for Partners located in Poland, Baltic Countries and Ukraine + Preparation and implementation of online training, also internationally + Creation of training material for presentations and training, training programs and schedules + Creation of e-learning content, e.g. with Articulate + Working with subject matter experts, or third parties, develop training curricula and content based upon input from and, the needs of the business + Assess the current training curriculum and update as required, special training at the customer's request, technical sales support + +5 years of experience as Product Trainer or on similar position + Technical knowledge of Honeywell fire alarm technology (ESSER, NOTIFIER others) would be an advantage + Normative expertise in fire alarm systems – very welcome, (e.g. EN 54, polish legislative, knowledge in the field of voice alarms – nice to have) + Excellent communication and presentation skills and very good MS Office knowledge + Languages: good knowledge of English and Polish, Ukrainian language would be an advantage + Experience in national and international business environment, Willingness to travel nationally and, if necessary, internationally in Europe **Interfaces:** + Product Management + Technical Support + R&D + Sales **Our offer:** + Comprehensive induction, ongoing training and development to set you up for success + Company subsidized medical care, life insurance, multi-sports card, bravo recognition program + In-house and external learning platforms (Udemy) with unlimited access to give you opportunities to develop + Cross-functional exposure & opportunity to become a Subject Matter Expert (SME) to ensure you gain multilevel competences + Company paid pension contribution (PPK) to help you plan for the future We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. **Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!** **\#FutureShape** **\#Li-Hybrid** Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.