San Luis Potosi, MEX
17 hours ago
Sr Cust Exp Specialist
_Join a team recognized for leadership, innovation and diversity_ _Serve as the primary customer contact for your assigned project and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes and repairs (troubleshooting). You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Operations, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, monitoring order status and resolving discrepancies._ _Key Responsibilities_ + _Facilitate process improvement_ + _Provide program guidance to customers_ + _Administrative Support_ + _Order Processing_ + _Inbound & Outbound Calls_ + _Routing and scheduling_ _YOU MUST HAVE_ + _Bachelor’s degree (preferable) in business, administration or related field_ + _Advanced English_ + _At least 6 months of experience in customer service or related field_ _WE VALUE_ + _An attention to detail_ + _Change oriented_ + _A bias for action_ + _An ability to work in a team_ + _A commitment to discovering ways to improve service_ + _An ability to work with limited direction_ Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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