In October, 2024 Honeywell announced\nthe spin-off of our Advanced Materials business to become a stand-alone\npublicly traded company, independent of Honeywell. Our intention is that this\nrole, dedicated to the Advanced Materials business, will be a part of this\nfuture transaction when the separation occurs.
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
Key Responsibilities
Processing Returns Customer Invoicing Prepare Forecast Reports Administrative Support Order ProcessingYOU MUST HAVE
Recent college graduate English ProficientWE VALUE
An attention to detail A bias for action An ability to work in a team A commitment to discovering ways to improve service An ability to work with limited direction Additional InformationJOB ID: HRD260675Category: Customer ExperienceLocation: Av. Santa Fe No 94,Torre \"A\" piso 1,Mexico City,CIUDAD DE MEXICO,01210,MexicoNonexempt