Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.
Your Role:
The purpose of this position is to provide support to both internal and external customers, providing them a professional, accurate and efficient response which will help them to achieve their requirements and to build good rapport with customers for growth of organization.
Entering all email and fax orders accurately for North America as per agreed timelines.Enter the orders and quotes accurately in ERP/Salesforce.com as per the rules set up by different countries.Basic knowledge of SAP, Oracle, and Salesforce.Should understand business knowledge Order to Cash cycle.Ensure expected order entry productivity and accuracy are maintained consistently.Identify and follow up customer specific requirements.Any other additional tasks depending on the specific country or organization as requested by Team Lead / Supervisor.Maintain & update process-related documents in a timely manner.Should be able to handle all process-related queries.Proper response to email queries received from the customers or internal team.Maintain a positive and flexible attitude.Learning additional activities in the team and delivering the results effectively.Involving in stakeholder biweekly calls, will be handling this single-handedly.Conduct audits and identify gaps in the process.
Who you are:
Graduation in any discipline.Requires a minimum of 3-4 years of work experience in a similar position. Good knowledge of written and spoken English. Moreover, should have the capability to work with a team from different geographies and people from diverse backgrounds.Intermediate work experience in MS-Office, Excel, Word, Email & InternetDecent knowledge of Excel to use proper formulas and the basic idea of PowerPoint for creating reports and presentations.Should have good keyboard skills.Basic understanding of Microsoft Office tools (Outlook, Excel, Word, PPT)Should have good knowledge of SAP / Oracle and all transactions which used for downloading the reports. The ability to perform multiple tasks simultaneously while prioritizing the changing demands; demonstrate high sense of urgencySAP / Oracle user knowledge – Basic Proficiency expected
Some Basics of SAP (Quote and Order Management).Navigating different transaction and screensAbility to perform right search as per requirementShould be able to enter data in the system with all the required parameters, under supervision from experts. Understanding different T-Codes and its impact on the resultsMicrosoft Office- Basic Proficiency expected
Computer operating knowledge. Familiar with interne google mail and Lotus notes Knowledge of MS Word, MS Excess and Power point.Key Board Skills– Basic Proficiency expected
Basic knowledge in operating keyboardShould have good keyboard skills.Should have excellent skills in operating keyboard and should be aware of all the keyboard shortcuts to achieve maximum throughputCommunication Skills (Written/Spoken English)– Basic Proficiency expected
Good knowledge in written and spoken English
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!