Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
As Process Improvement Sr Analyst you will identify, evaluate, analyze, design, document organization business processes, with skills to detect and suggest improvements to increase the efficiency and productivity of operations and improve the value delivered to the client, with a holistic vision, allowing the company an effective process management.
You will work closely with multifunctional teams to collect data, evaluate processes, analyze controls and metrics of the organization, apply and manage organizational changes to foster continuous improvement, with excellent analytical and communication skills, and solid knowledge in enterprise processes.
Identify and document As-Is and To-Be processes at all departments and business functions in the organizationDirect contact with key users for process definition and documentationProcess analysis, identifying the best type of document to describe the operational conditions such as SOP, manuals, instructive, record matrix, RACI matrix, policies, procedures, etc.)Identify improvement and efficiencies opportunities, establishing action plans to implement themIdentify, propose and define key performance metrics (KPI)Identify and document risks, and propose mitigation or resolution plansRoot cause analysis for identified opportunities or problems, and establish action plans with involved teamsParticipate in process auditing requirements, and follow up on action plans, mitigation or corrective actionsEducation and Experience
Bachelor’s Degree in Industrial Engineering, Systems or Process Engineering, or related with 8 or more years of experience in a services environment.Intermediate /Advanced English Level (B2-C1),– Proficient in talking, writing & reading.Green Belt certification preferred.Knowledge and application of Lean- Six Sigma, Process Reengineering, Continuous Improvement Projects methodologies or similar.Experience in documenting business requirements and business process.Experience with process improvement & problem-solving skills to support all departments on Root Cause Analysis and Problem solving.Experience in applying change management methodologies to support the people side of change, including changes to business processes and systems.Support the creation of the process documentation (Flow charts, procedures, policies, manuals, etc.Knowledge
Holistic understanding of processesKnowledge of BPM platformsProcess diagrams softwareRoot cause analysis tools and methodologies (5 why’s, Ishikawua, CTT)Knowledge of KPIs definitionKnowledge in Quality Management Systems (ISO9000, IATF).Strong analytical background, including the ability to break down and work through complex problems in a structured manner, using both quantitative and qualitative methods.Competencies
Excellent interpersonal skills with ability to interact effectively in a team-based organization.Problem-solving, analytical and synthesis skillsStrong planning and organizational skills.Strategic Planning Oriented.Good communication skills.What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Candidates must be willing to comply with a pre-employment background check.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to reclutamiento@elementcorp.com or call 55 5018 7100.