At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Hybrid

** This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in the greater Seattle, Washington or Frisco, Texas areas.**

Job Overview
The Sales Client Services team is responsible for delivering informative and analytical decision support tools to T-Mobile Leadership and the sales field. The Senior Business Analyst is responsible for gathering, validating, and documenting reporting requirements, and performing ad-hoc analysis and reporting. The Senior Business Analyst also participates in larger T-Mobile projects and initiatives and provides requirements and suggestions based on Sales Channel data needs. This position works closely with the Sales Leadership and various other departments within T-Mobile.

Job Responsibilities:

Ownership of decision support tools including the design, implementation, and end-user trainingDiscovery and design of new reports; ad-hoc reporting as neededWork closely with Senior management to define new analysis/reporting initiativesCross-training as backup to other members on the teamTrain and assist in the junior analyst roles, as well as, partners in the sales force

Education and Work Experience:

Bachelor's Degree (Required)High School Diploma/GED (Required)5 years demonstrated ability in a Business Analysis and/or Reporting Analysis role Required

Knowledge, Skills and Abilities:

MS Office Suite Intermediate computer skills with the following programs: Excel, Word, PowerPoint, Project, Outlook, Visio, MS Access and SQL (Required)Business Sales Familiar with Sales business processes (Required)Data Analysis Aggressive approach to data analysis, and reporting (Required)Customer Satisfaction Committed to providing, extraordinary service to our partners and customers (Required)Task Management Proven ability to prioritize competing needs of multiple, rapidly evolving initiatives (Required)Collaboration Ability to work in a highly collaborative team environment (Required)Leadership Demonstrated leadership ability (Required)Communication Excellent verbal and written communication skills (Required)Agile Able to work independently with limited supervision (Required)Reporting Systems Ability to design new technical solutions to enhance existing reports and tools (Preferred)Process Improvement Ability to draw conclusions, escalate issues and formulate recommendations (Preferred)Data Analysis Ability to analyze data and present findings and recommendations to Senior Management (Preferred)Strategy Implementation Ability to apply data analysis to real-world business situations (Preferred)Executive Support Demonstrable ability to work effectively with Senior and Executive level management (Preferred)Relational Databases Knowledge of relational database, data modeling, systems design and integration (Preferred)Wireless Wireless industry experience (Preferred)Financial Reporting Financial reporting experience (Preferred)Project Management Project Management experience (Preferred)Software Development Software development experience (Preferred)Enterprise Software Experience with enterprise software applications (POS, CRM, SAP, Content Management & Publishing, Billing Systems (Preferred)

#LI-Corporate

At least 18 years of ageLegally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $66,400 - $119,800

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ326411&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.