Description We are looking for an experienced Patient Access Supervisor to join our team in Bakersfield, California. This position requires someone who is meticulous and capable of leading and supporting staff operations, optimizing workflows, and ensuring compliance with organizational standards. The role involves managing recruitment processes, providing guidance, and maintaining high levels of customer satisfaction through effective communication and decision-making. Responsibilities: • Lead and manage operational tasks, offering guidance and support to team members under the direction of the Patient Access Manager. • Develop and implement staff schedules and assignments to ensure efficient workflows while meeting performance targets. • Provide technical advice and act as a resource for staff, ensuring adherence to policies and procedures. • Perform relief staff duties and support various patient access functions across multiple facilities, including evening and weekend shifts as needed. • Collaborate with the Manager to redesign processes and systems to enhance service quality, data accuracy, and staff productivity. • Address customer issues promptly and professionally, ensuring resolution and long-term solutions through coordination across departments. • Conduct training programs, including onboarding and continuous education, to ensure staff are well-equipped for their roles. • Maintain an organized and precise work environment, including ordering supplies and developing job aids for team members. • Handle employee selection, mentoring, and performance reviews, recommending personnel actions when necessary. • Monitor compliance with budgets, policies, and regulations while fostering a culture of quality and customer satisfaction Requirements • Proven experience in customer service, office functions, and documentation. • Strong communication and interpersonal skills to resolve issues and ensure satisfaction. • Ability to manage scheduling, staffing, and workflow optimization. • Familiarity with training programs, onboarding processes, and quality assurance initiatives. • Knowledge of compliance standards, policies, and procedures. • Expertise in coordinating resources, handling materials, and monitoring tools. • Solid decision-making skills with a focus on achieving departmental goals and KPIs. • Ability to work flexible hours, including evenings, weekends, and on-call shifts as required. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .