Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. 

Job Description

Commercial Operations Lead - Money20/20 Europe

Drive the success of world-class fintech events

Are you ready to shape the future of fintech events? As our Commercial Operations Lead, you'll be at the heart of Money20/20 Europe, orchestrating exceptional experiences for sponsors and attendees alike.

What you'll do

Lead our commercial operations, developing efficient processes that drive creativity and transparencyCreate and manage commercial inventory, maintaining strong product knowledge and ensuring healthy marginsOwn the commercial operations budget, providing clear reporting on cost margins for all inventory elementsBuild strong relationships with our sales team, offering guidance and resources for their successOversee the exhibit hall, ensuring a seamless experience for exhibitors and attendeesCollaborate with internal teams and external partners to manage processes, systems, and reporting effectivelyDeliver white-glove service to clients, finding innovative solutions that align with business objectivesManage the Europe Commercial Operations teamSupport global Commercial Operations Leads on other Money20/20 shows

Your impact

You'll play a pivotal role in both the preparation and on-site delivery of Money20/20 Europe, ensuring seamless execution and client satisfaction. Your expertise will also contribute to the success of Money20/20 events worldwide.

Qualifications

What you'll bring

Experience in large-scale, complex, high-end event operationsProven ability to manage relationships with suppliers, clients, and internal stakeholdersStrong budget management and reporting skillsConfidence in leading meetings, engaging with clients, and handling challenging conversationsSelf-motivation and resilience, thriving in fast-paced environmentsAdaptability in managing changes to sponsorship packages, budgets, and deliverablesEfficiency, proactivity, and attention to detailCollaborative spirit and ability to drive projects from sale to delivery

Bonus points for

Expo experienceCost/profit margin management expertiseLine management experience

What to expect

Global impact: you'll support shows across different time zones, requiring flexibility in work hours when requiredTravel opportunities: to Thailand, The Netherlands, and the United StatesLondon-based: work, in person, from our London office 3 days a week

Join us in shaping the future of fintech events. Apply now and be part of the team that brings Money20/20 to life!

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say LifeAt.Informa.com

Our benefits include:

Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotelyGreat community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networksBroader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job movesTime out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a yearA flexible range of personal benefits to choose from, plus company funded private medical coverA ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and moreRecognition for great work, with global awards and kudos programmesAs an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job  here.