**Skills:** + Proven experience in a DevOps, SRE, or Technical Operations role. + Demonstrated ability to meticulously follow technical runbooks and documented procedures. + Hands-on experience with cloud platforms (AWS or GCP). + Experience with orchestration tools, preferably Puppet. + Proficiency in a scripting language, preferably Python. + Strong troubleshooting and debugging skills. + Support Model : 24/7 coverage , Good English verbal and written proficiency **Experience:** + 3–6 years in Splunk administration, engineering, or support + Splunk Search, Dashboards, ITSI (optional), troubleshooting, and maintaining systems + ServiceNow workflows + Familiar with working in a compliance-driven engagement model **Preferred Certifications:** + Splunk Core Certified Admin / Power User + ITIL Foundation (for change process understanding) + Puppet/Ansible certification (Desirable \#LI-VS14 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.