Job Overview:

This position directly supports and mentors the applicable clinical employees in the facility according to the strategic imperatives outlined by the specialty practice. This position also assists with the direct and indirect care of patients through the office experience and/or through call triage. This position will perform all office procedures, ordered by the providers that fall outside the scope of medical assisting. This position will assist with clinical staff training, quality audits, and participate in the organization and management of the office. In the event an RN from a physician practice works in an inpatient area, s/he will have the capability to write verbal orders, enter orders, and pend access notes, and will be required to attend physician THC training.

Job Requirements:

Graduate of an approved technical, professional ,or vocational program in Nursing 
Registered Nurse 
Current Ohio licensure
3-4 years experience in Nursing Emergency nursing, Urgent care, Physician practice and/or Clinic-based nursing

Job Responsibilities:

Works out the plan of care with patient and family based on physician assessments. Position may require teaching and counseling skills.
Documents thoroughly, and maintains high level of organization.
Consults with physician/patient as concerns or problems occur. Communicates with MD/PA/NP to make sure all orders are carried through.
Prepares all new patient charts and updates existing charts to include: referring physician notes, all diagnostic workups ( pathology, scans, etc.). Enters new patient info into EMR.
Prepares for daily office visits which includes ordering all labs, monitor perimeters for growth factors and all diagnostics work up by making sure all info is in the EMR.
Coordinates and obtains prior authorizations, insurance approvals and financial assistance if necessary for IV and oral medications.
As a lead, assists with the oversight of all primary nurses including providing input to staffing and job performance. Attends management meetings and conveys concerns and/or changes in practice policies and procedures to primary nurses, PA and NP.

Other Job-Related Information:

Working Conditions:

Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs. - Consistently
Lifting 50+ Lbs. - Occasionally
Lifting <50 Lbs. - Consistently
Pulling - Consistently
Pushing - Consistently
Reaching - Consistently
Reading - Consistently
Sitting - Occasionally
Standing - Consistently
Stooping - Frequently
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community