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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Signature Success Plans Sales team is seeking a dynamic and results-driven Technical Sales professional with a proven track record in driving revenue growth and providing technical expertise through the sales cycle. As a key member of our team, you will serve as a Signature Success Solution Engineer (SE), supporting the Salesforce License and Signature Success plans sales teams as a trusted advisor to prospects and customers, helping them understand how the Signature Success Plan can address their most pressing integration and automation challenges while aligning to business outcomes. This is an exciting opportunity to contribute to the success of one of Salesforce’s fastest-growing offerings, Signature Success Plans, which deliver Salesforce’s most proactive and personalized customer success experience. This sales role holds you accountable for influencing Signature Success targets, revenue growth, and other key objectives.

Principal Responsibilities:

Partner with Account Executives to understand customer needs, build value-driven solution strategies, and support deal execution.

Deliver engaging product demonstrations, technical presentations, and proof-of-concepts that highlight the Signature Success Plans differentiation.

Translate complex business and technology challenges into clear solution architectures leveraging the Signature Success Plan offering.

Lead technical discovery sessions to uncover customer requirements that align with their digital transformation goals.

Build and maintain trusted relationships with technical and business stakeholders, including architects, developers, and executives.

Collaborate with Product Management and Customer Success to ensure customer needs are represented and delivered.

Continuously develop expertise in MuleSoft, Salesforce, and the broader integration and automation ecosystem.

Required Experience:

5+ years of experience in presales, solution engineering, consulting, or a related technical role.

Strong technical background in integration, APIs, middleware, microservices, and/or enterprise application architecture.

Excellent communication and presentation skills with the ability to influence technical and business audiences.

Proven ability to design and articulate solution architectures that address both technical and business needs.

Degree or equivalent relevant experience required. Experience will be evaluated based on the values & behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Required Skills & Attributes:

Ability to prioritize, multi-task, and perform effectively under pressure

Great attention to detail, with strong analytical and problem-solving skills

Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment

Deep understanding of customer success principles, solutioning approaches, and considerations

Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in

High energy, outgoing, positive attitude, and ability to motivate others

Results-driven, tenacious, and driven to succeed in a fast-paced environment.

Ability to learn quickly and adapt to change

Ability to travel up to 25%

Nice to haves:

MuleSoft certifications (MuleSoft Certified Developer, MuleSoft Certified Architect, etc.)

Salesforce certifications (Certified Salesforce Admin, Certified Agentforce Specialist, etc.)

Industry knowledge

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.