Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Cencora Pharmalex is one of the leading service providers for the Pharmaceutical Industry globally and is specialized in all aspects of drugs and medical devices approval, of the market development and any action of effective product maintenance.

Responsibilties:

Address Medical Information requests (MIR) from multiple programs and sources using approved response documents. Ensure that all the MIR are processed and documented according to PLx and client procedures, and project working practice. Identify and document adverse events (AE), product complaints, and quality issues according to PLx and clients procedures. Report AE information to the pharmacovigilance department. Collaborate with PLx and client's internal teams, including regulatory, medical affairs and marketing to provide scientific support as needed. Participate in client's product training, diseases and therapeutic areas, as per project requirement. Support project team on any report clarification, metrics, volumes, KPIs and compliance investigations. Escalate L2 MIR as per project agreement. Support in internal and external audits.  Perform quality control of MIR to ensure adherence to project requirements and procedures. 

.

Reconcile medical information reports with adverse events and product quality complaint reports within the agreed timelines. The employee agrees to take over primary listed tasks and responsibilities in other service lines, project management activities as client contact point and additional reasonable tasks that align with their abilities, qualification and training, if required. 

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: PharmaLex Portugal Unipessoal Lda (= Pharsolution Lda)

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned