If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role Specialist Engineer

Role Purpose:

The Specialist Engineer works in a highly directed environment. Assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing Performs other non-troubleshooting duties. Direction may be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

Main Activities

Excellent analytical, design and development skills. Able to lead a team in an agile environment within an Agile framework.Assist business stakeholders with the decomposition of technical requirements, and challenges.Delivering, Governing and Reporting to stakeholders including the Product Owner in the business, Head of a Service Line or Product within TechnologyEnsuring Technology programmes align with HSBC strategies and contribute to achieving strategic objectives.We are looking for an English speaker.Also needed the stakeholder management skills since this role will be foreseeing responsible for the administration of the CTO personnel, as well as the individual needs of the staff. The incumbent is responsible for collaborating with all CTO business lines to collect technical evidence of the services being provided from the Entity and the ones being received by other entities within the HSBC Group.Among other activities, desirable the candidate comply with this specific.Management of intercompany transactions: Comprehensive financial service aimed at optimizing fund management, payments, collections, and operational efficiency in intercompany transactions providing services to EDPM.

Optimization of processes:

Improvement of the efficiency and effectiveness of business processes and data management, aimed at identifying and eliminating inefficiencies, reducing errors, streamlining operations, and enhancing service quality through the automation and standardization of processes.Obtaining and managing payment evidence:Essential process that ensures every payment is supported by documentation validating its authenticity and accuracy, which is crucial for both internal accounting and compliance with auditing and regulatory standards.