At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
The key purpose of the IoT Customer Solutions team in VBPS IoT Managed Connectivity is to ensure that we deliver value to customers faster whilst using our resources in the most effective way. The role will work in the intersection of sales, technical pre-sales, solution architecture and engineering with a high degree of collaboration across the IoT Engineering teams in Managed Connectivity and Group Networks as well as Customer Delivery Teams in VBTS.
The Deployment Architect works in partnership with the IoT Vodafone Business teams and our customers to focus on bespoke customer requests.
What you’ll do Ensure that custom customer requirements are clear and understood.Establishes clear technical design for each customer request, performs engineering where required and manages the delivery of bespoke customers solutions in conjunction with IoT Line ofBusiness, Vodafone Business and VBTS.Takes end-to-end ownership of a diverse range of projects and initiatives, interfacing and influencing amongst Sales, Tech-PreSales, other engineering functions and VBTS.Passionate about delivering a great customer experience by implementing bespoke Vodafone IoT Solutions globally.Ensures, where possible, that bespoke solution requests will be simplified and fed into the standard roadmaps of the IoT practice engineering teams.Identifies opportunities for business improvements and requirements for fit-for-purpose customer-oriented solutions to enable business strategy and agreed priorities; ensures a customer feedback loop and roadmap inputs.Work in close collaboration with solution trains in NPD and Transformation teams to understand feature roadmaps to suggest appropriate solutions.Will analyse, configure and test complex customer or partner network integrations.Manages the E2E delivery, responsible for solution design, development and integration of bespoke Vodafone IoT solutions.Ensure that the team provides the best and aligned solution option for the customer:
• Stand-alone
• RoadmapLeads technology experts to drive innovations in IoT customers solutions, including device integration, developer ecosystem and channel partners.Ensures overall bespoke solution delivery performance against global sales and contractual customer commitments.Who you are Successful record of managing complex Programmes/Projects in a fast-paced, agile environment.Excellent communications skills and established team player with well-developed influence and relationship management skills (spanning multiple senior stakeholders, with a range of cultural backgrounds).Proven hands-on experience in designing and deploying solutionsUnderstanding of internet of things technologies & architecture.Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you Yearly bonus: 10%Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/yearCharity days: 5 days/yearMaternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half payPrivate pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.Access to: private medical, private dental, free health assessments, share save schemeAdditional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.