**Required Education/Experience** + High School Diploma/GED and at least 5 years relevant work experience or + Associate's Degree and at least 4 years relevant work experience or + Bachelor's Degree and at least 2 years relevant work experience **Relevant Work Experience** + Ability to interface with external agencies and customers Required + Must possess strong oral and written communication skills and be committed to providing exemplary customer service. Required + Proficient in Microsoft Office Suite (Word, Excel, Access & Power Point) Required + Must be extremely well organized, detail oriented, flexible to handle multiple assignments and meet deadlines Required **Skills and Abilities** + Demonstrated analytical skills and + Demonstrated problem solving skills and + Effective interpersonal skills and + Strong verbal communication and listening skills and + Strong written and verbal communication skills and + Proficient in English written and verbal communication skills and + Develops and delivers effective presentations and + Effective conflict management skills and + Effective leadership skills and + Effectively coaches and delivers constructive feedback and + Ability to influence internal and/or external constituents and + Demonstrated ability to maintain confidential information and + Maintains a high degree of professionalism and + Possesses flexibility to work in a fast paced, dynamic environment and **Licenses and Certifications** + Driver's License Required **Physical Demands** + Sit or stand to use a keyboard, mouse, and computer for the duration of the workday + Ability to stoop, bend, reach, and kneel throughout the workday **Additional Physical Demands** + The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. + Ability to conduct field inspections in various weather conditions, including construction sites and utility installations. + Candidate must be available to report in-person during company emergencies/ICS (Incident Command System) events by performing a System Emergency Assignment. This includes traveling to company locations as necessary to support restoration efforts on morning/night 12 hour shifts. This requirement ensures operational effectiveness and continuity, particularly in response to critical events where in-person coordination is necessary. + Must work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces) + This position requires five in office traveling into the field; standard shift hours are Monday through Friday, from 7:00am to 3:30pm. EEO Statement: Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law. Technical Difficulty Statement: For technical issues, please contact us at careerconnect@coned.com