ABOUT THE ROLE
We are seeking a Specialist in Sourcing Operations to support the monitoring of end-to-end production activities across a portfolio of factories. As the primary on-site liaison, you will assist in real-time issue resolution, enforce adherence to SOPs, lead continuous improvement initiatives, and escalate deviations when necessary.

This role requires frequent travel to factory sites and is ideal for a results-driven professional with strong operational acumen and technical knowledge. Success in this position demands attention to detail, effective communication, and collaboration with both factory teams and internal stakeholders.

KEY RESPONSIBILITIES

Assist in Risk Assessment (TD) and Pre-Production (T4) meetings by gathering relevant data, identifying risks, and recommending actionsSupport the Quality Management (QM) team in ensuring factory adherence to SOPs and product specifications during mass productionTrack and report on core KPIs, ensuring timely escalation and consistent performanceResolve daily production-related issues (e.g., material delays, low output) in collaboration with VF and factory partnersWork with VF and factory planning teams to validate production schedules and achieve OTP targetsMake real-time production decisions, including line balancing and automation recommendationsAssist in supervising production start-up for high-risk styles in partnership with QMSupport the Responsible Sourcing Operations (RSO) team in verifying social/environmental compliance and implementing VF programs (e.g., Higg Index, WCD, LABS)Provide on-the-ground support for automation adoption and process changesPrepare production reports and insights for managementSupport QA team in root cause analysis and CAP reviews for quality claims; monitor and report on CAP implementation progress

WHAT WE’RE LOOKING FOR

Knowledge of the product category and understanding of manufacturing processes, materials, and construction methodsGrowth mindset with drive and passion to make a differenceProduct development or technical expertise is an advantage

KEY ATTRIBUTES

High level of personal and professional integrity and ethicsPassion for product and a consumer-first mindsetAbility to manage complex interpersonal interactions, solve problems, and work under pressureStrong organizational and analytical skillsCollaborative and relationship-building skills across global teamsCultural sensitivity and awarenessCreative, energetic, and motivated spirit

QUALIFICATIONS & COMPETENCIES

Bachelor’s degree in Industrial Engineering, Supply Chain, Business, or related field (MBA is a plus)2–3 years of experience in production operations or technical rolesExperience working with overseas factories and multicultural factory management teamsProficiency in Microsoft Office, PLM systems, and production planning toolsFluent in English (written and verbal); additional languages (Vietnamese, Khmer, Mandarin) are a plusWillingness and ability to travel extensively within the region

R-20250720-0010