**THE POSITION** Are you a customer-focused professional who thrives in a dynamic environment? We have an exciting opportunity for you! Join us as a **Specialist, S2P Central Services - Contract Solutions Support** , where you'll support global business partners, ensure the smooth operation of **Contract Management** and **eSignature** systems. Additionally, you will be responsible for creating and updating training materials, conducting global training sessions, and leading Q&A discussions for the global user community. If you're ready to make an impact in a collaborative and fast-paced environment, we’d love to hear from you! **Tasks & responsibilities:** + Processes incoming queries/requests from internal business partners for CorA and DocuSign globally. + Analyses process and system errors and solves and/ or forwards those issues according to the activity split between 2nd Level Support, GBS Process Management and IT department. + Performs end-user trainings for CorA (Contract Management System). + Creates and update knowledge-based entries in ServiceNow. + Prepares and executes global trainings and Q&A sessions for the User Community. + Coordinates all user community related activities. + Authorization group design and grant user permissions. + Transfer of user roles and contracts. + Processes requests for mass and user role changes. **Requirements:** We are looking for candidates with: + Preferably bachelor’s degree in finance, Business Administration field or any relevant field of study. + Experience in Contract Management, eSignature, Legal or Sourcing related position, preferable in a supporting function. + International experience preferred and would be an advantage. + Excellent communication and presentation skills. + Ability to grasp new topics quickly and to transport information/knowledge coherently to others. + Reliable team player. + High affinity for IT. All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.