Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Reporting to Manager, Enterprise Pharmacy Master Data, Specialist will be responsible for complex the ongoing maintenance of prescription drug data on Central Pharmacy System (CRX), HealthWATCH Data Manager (HDM) and Kroll Central Maintenance (KCM).

Key Responsibilities:

Provincially Legislated Updates: Monitor, interpret, and implement all provincially legislated updates impacting pharmacy practice, dispensing, drug management, and patient care. Ensure Loblaw's pharmacy systems and processes are always in full compliance with current provincial regulations.Provincial Price File Management: Manage the accurate and timely update of all provincial drug price files, ensuring correct billing, claims processing, and adherence to provincial pricing strategies. Proactively identify and resolve discrepancies to prevent financial impacts.E-Health System Updates: Oversee and implement e-health system updates and integrations, ensuring seamless electronic data exchange with provincial health networks and internal systems to support efficient prescription processing and patient record management.Vigilance & Safety Updates: Process and disseminate critical vigilance updates, including safety alerts, and product withdrawals, ensuring immediate and accurate communication to pharmacies and the implementation of necessary actions to mitigate patient safety risks.Narcotic Monitoring Flags: Maintain and update narcotic monitoring flags and associated data within pharmacy systems to support compliance with controlled substance regulations, aid in the prevention of drug diversion, and ensure accurate reporting.Drug Group Management: Define, maintain, and update drug groups, classifications, and related attributes for accurate inventory management, dispensing workflows, reporting, and formulary adherence.Data Quality & Integrity: Proactively identify, investigate, and resolve data inconsistencies or errors to maintain high standards of data quality and integrity across all pharmacy master data sets.Stakeholder Collaboration: Collaborate closely with internal teams including IT, Pharmacy Operations, Regulatory Affairs, and Finance to ensure data accuracy, system functionality, and compliance with all relevant policies and regulations.Documentation & Process Improvement: Develop and maintain comprehensive documentation for all data management processes. Identify opportunities for process improvements and automation to enhance efficiency and accuracy.

What You'll Bring:

Education: Diploma/Degree in Pharmacy Technician, Pharmacy, Health Informatics, Business Administration, or a related field preferred.Experience: Minimum of 3-5 years of experience in pharmacy operations, master data management, regulatory affairs, or a related data-intensive role within the healthcare or pharmaceutical industry.Technical Skills:Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data manipulation).Experience with pharmacy management systems (e.g., Kroll, Nexxsys) and/or master data management (MDM) platforms.Strong analytical skills with the ability to interpret complex data sets and regulatory documents.Knowledge & Understanding:In-depth understanding of Canadian provincial pharmacy legislation, drug nomenclature, and pricing models.Familiarity with e-health initiatives and data exchange standards in healthcare.Awareness of drug vigilance processes and controlled substance regulations.Soft Skills:Exceptional attention to detail and accuracy.Strong problem-solving abilities and a proactive approach to identifying issues.Excellent written and verbal communication skills, with the ability to articulate complex information clearly.Ability to work independently with minimal supervision, as well as collaboratively within a team environment.Demonstrated ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.

Position is 15- Month Contract

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Temporary with Benefits (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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