Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Implementation

Overview

•\tThe Customer Implementation Services team provides customer processing implementation support for MasterCard's new and core products and services in the form of processing and technical consultancy/advisory and project management services for existing and new customers.
•\tWe work in partnership with the account team representatives and market delivery managers / Technical account managers and product delivery in the regional offices and are focused on providing superior technical and product support to customers during their processing implementations.

All About You

•\tRelevant experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management.
•\tEducation: Bachelor’s degree in Information Technology, Computer Science, Programming, Systems Engineer, Computing Systems Engineer, Telecommunications Engineer or similar
•\tAbility to interact well with customers
•\tStrong verbal and written communication skills with ability to leverage these skills in a teaching environment
•\tProject management skills.
•\tExperience with card management systems
•\tRelevant experience in “Information Technology” system knowledge, with understanding of network technology, applications, and project management.
o\tDesign thinking
o\tAbility to design HTML using CSS
o\tSQL basic - intermediate knowledge
o\tExperience using and querying databases
o\tAPI Knowledge for Java and open languages
o\tDevelopment systems methodologies knowledge
•\tCard payment, Authorization, Clearing and Settlement processes knowledge
•\tKnow the basics of 4 party model
•\tFamiliar with currency conversion concepts
•\tSpanish and English spoken

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.