The GM Specialist is an integral part of a highly motivated team focused on serving guests with an emphasis on the overall GM department and Center Store Market guest experience to consistently meet or exceed guest expectations. 

The GM Specialist is responsible for making sure the general merchandise sections of the store are well-stocked. The position will order, receive, stage, and stock products while ensuring proper inventory control, product rotation and quality. This position will create and build product displays, ensure proper fronting of products, and handle product damages and credits according to company policy. GM Specialist must be familiar with store products and their locations in order to assist guests and will be exposed to a variety of retail tasks related to product, guest service and merchandising.  

Key Responsibilities and Accountabilities:  

·         Provide guests with a remarkable shopping experience by greeting and thanking customers in a prompt, courteous and friendly manner, answering questions, and responding to customer requests 

·         Stock all non-food items on store shelves to ensure products availability, appeal, guest satisfaction and store profitability 

·         Ensure accurate regular and sale pricing of all general merchandise items at shelf edge, computer/registry/inventory system 

·         Monitor sales, inventory, maintain general merchandise storage areas, and order products to maximize sales and profits 

·         Perform and/or ensure the receipt, inspection and break-down for stocking of incoming goods to ensure product availability 

·         Maintain current knowledge of technologies used in store systems  

·         Review retention and implementation of company procedures and policies  

·         Maintain a clean and safe environment to ensure the safety of co-workers and guests 

·         Perform other duties as assigned