Specialist, Family Engagement
East Boston Neighborhood Health Center
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!
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To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) .
Time Type:
Full time
Department:
Kids Activity & Nutrition
All Locations:
250 Sumner Street
Position Summary:
Family Engagement Specialist is a liaison between Let’s Get Movin’ program and eligible and active program participants to enhance program enrollment and participation.
Essential Duties & Responsibilities
+ Provide initial assessment of assigned patients referred to LGM. Educated parents of available opportunities and facilitate enrollment in programs through appointment scheduling and application completion.
+ Provide ongoing outreach and follow up with families who have inquired about LGM program offerings.
+ Document all outreach and enrollment efforts in the Epic Medical Record and appropriate excel spreadsheets
+ Maintain communication with program staff to ensure successful program enrollment and participation.
+ Responsible for follow up with all program participants with less than optimal attendance to reduce barriers and reinforce importance of attendance.
+ Development of system to reduce the time between the date that the referral is generated & LGM’s attempt to connect with the family.
+ Provide coaching support to after school and summer program as needed.: deliver fitness and nutrition lessons ensuring participants build skills gradually and maintain interest in participating in all activities.
+ Responsible for REDCap data entry. Provide administrative support to maintain after school and summer program records needed for grant reporting.
+ Work with LGM management team in program development efforts to enhance quality and growth as well as streamline efforts for increase efficiency.
+ Coordinate and support the delivery of family focused programming.
+ Support coordination of in-school nutrition and facilitate sessions.
EDUCATION:
+ Bachelors Degree
EXPERIENCE:
+ Strong Spanish skills
SKILLS/ABILITIES:
+ Proficient computers skills in Excel, Powerpoint.
+ Strong verbal and written communication skills
PAY RANGE:
$22/hr up to $33/hr based on experience
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.
We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!
+ Medical & Dental Coverage
+ Life and Disability Insurance
+ Privileges at Boston Medical Center for Providers
+ 401(K) Retirement Plan
+ Educational Assistance
+ Flexible Spending & Transportation Accounts
+ Paid Holidays, Vacations, Sick and Personal Time
+ A Generous Staff Development Benefit
+ Excellent Malpractice Coverage
+ A Designated Medical Staff Office for Physician Support
+ Free Parking
+ And Much More…
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