Job Title:

Specialist, Customer Acquisition - Bilingual

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Have

2+ years of experience working in a sales capacity

Minimum B2 English level

Prior success in achievement of personal and team sales quota/goals

Experience in high-volume calling

Experience in customer fronting roles

Experience learning new technology and data

Excellent knowledge of MS Office programs

Experience working with Salesforce.com or similar CRM

Willingness to commute to our site at Mexico City

You Will

Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.

Provide accurate weekly/ monthly/ quarterly sales forecast

Mastery of product knowledge and technical understanding of services to assess client requirements

Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

Manage external competitive pressures and handle objections to retain customers or win new customers

Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

Work with your team and management to provide a professional experience during all interactions with customers and prospects

Maintain the customer management system (CRM) to ensure all relevant data is captured

Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

Location:

MEX Ciudad de Mexico Insurgentes Sur

Language Requirements:

English (Required), Mexican Spanish (Required)

Time Type:

Full time2025-08-31

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