NY HELP No Agency Human Rights, Division of Title Special Assistant (Lead Agency IT Coordinator) Occupational Category I.T. Engineering, Sciences Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $103870 to $131298 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 5% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Agency Building 1, 2nd Floor, Empire State Plaza City Albany State NY Zip Code 12220 Duties Description The Special Assistant will serve as the Lead Agency IT Coordinator with the NYS Division of Human Rights. Duties of this position include, but are not limited to, the following:• Manage Relationship with ITS Acting on Behalf of Executive Leadership to Represent Priorities and Strategy of the Agency• Interface with ITS Dedicated Team (Deputy Commissioner for Technology and their designees)• Coordinate Agency Resources and Guide the Definition of Business Requirements for IT Needs and Initiatives• Prioritize and Filter Incident and Request Escalations from the Agency• Coordinate Agency Business Testers When Necessary for IT Maintenance and Severity 1 and 2 Incident Resolution• Coordinate IT Initiatives with Agency Resources such as: o Equipment Refresh o Onboarding and Offboarding Processes o Operating System Upgrades• Facilitate Communication with the Agency on IT Initiatives, Processes, Maintenance Notifications and Incident Response• Determine Agency Needs for ITS Site Consultations o Site Moves o Network Upgrades• Facilitate Agency Financial Approval of IT Expenses When Necessary• Represent Agency Needs in the IT Change Management Process• Participate in Project Governance o Assist with Project Intake and Prioritization o Ensure Completion of Business Cases, Demands, IT Investment Requests (ITIRs)• Collaborate with ITS to Validate Potential IT Solutions, Resolve Problems or Fulfill Business Needs Minimum Qualifications Bachelor's degree and seven (7) years of experience. Three (3) years of this experience must be in a managerial role. Additional Comments We offer a comprehensive benefits package, including:• Holiday & Paid Time Off• Public Service Loan Forgiveness (PSLF)• Pension from New York State Employees’ Retirement System• Affordable Health Care options• Family dental and vision benefits at no additional cost• NYS Deferred Compensation plan• Access to NY 529 College Savings ProgramPlease note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.All people with disabilities are encouraged to apply. Some positions may require additional credentials or a background check to verify your identity. Name Human Resources / LB Telephone Fax Email Address HRresumes@dhr.ny.gov Address Street Agency Building 1, 2nd Floor, Empire State Plaza City Albany State NY Zip Code 12220 Notes on Applying Please submit a cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Position Title & Vacancy ID number for which you are applying.