Navitus Health Solutions is seeking a Telehealth Pharmacy Technician to join our CEC Operations department!
This position will have the opportunity to impact patient’s health every day via the delivery of best-in-class interventions and patient care. Working with pharmacists, nurses and a supportive leadership team, the Telehealth Pharmacy Technician (CPhT) is responsible for aiding in the delivery of clinical interventions and Medication Therapy Management (MTM) services for commercial and Medicare members. The MTM program will include telephonic and/or video chat outreach with members to complete an analysis of a member’s medication regimen.
In addition, the Telehealth CPhT will assist in clinical outreach through the Personalized Member Transition program, Star adherence program and Academic Detailing programs. The Telehealth CPhT will be responsible for obtaining and verifying member information, performing interventions, and executing telephonic outreach to new and existing members and prescribers.
Is this you? Find out more below!
Responsibilities How do I make an impact on my team? Place outbound phone calls to members to offer Medication Therapy Management (MTM) services and other commercial programs outside of traditional MTMProvide outreach to members, prescribers, and pharmacy providers to enhance care coordination and support the Star ratings programField inbound phone calls from members to initiate MTM or other CEC servicesConduct telephonic comprehensive medication interviews and document medications as part of the MTM ProgramFacilitate communication to clients, providers, and internal staff regarding CEC programs and program outcomesMaintain knowledge of regulations regarding CEC programsDevelop a full understanding of Navitus Clients’ member experience and how the CEC contributes to improved health and wellnessCompliance with all applicable HIPAA and CMS regulationsOther duties as assigned QualificationsWhat our team expects from you?
High school diploma or GEDValid Pharmacy technician license/certification as required by state lawsPrevious experience as a Pharmacy TechnicianExperience as a member of a multi-disciplinary team is preferredKnowledge of applicable data privacy practices and laws is preferredKnowledge of healthcare industry practices and HIPAA regulationsParticipate in, adhere to, and support compliance program objectivesThe ability to consistently interact cooperatively and respectfully with other employeesWhat can you expect from Navitus?
Top of the industry benefits for Health, Dental, and Vision insurance20 days paid time off4 weeks paid parental leave9 paid holidays401K company match of up to 5% - No vesting requirementAdoption Assistance ProgramEducational Assistance Plan and Professional Membership assistanceReferral Bonus Program - up to $750!#LI-Remote
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