The Cluster Manager of Space Optimization will work closely with Director of Revenue Management, Director of Sales and Marketing and Directors of Catering & Events to ensure new Group and Local business opportunities align with meeting space inventory strategy and each hotel’s strategic goals.

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What will I be doing?

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This position will provide business intelligence and analyze leads through understanding the total “health” of each group and event, evaluating what space is left to sell, considering latest booking trends, and reviewing historical performance of a particular week. 

\n\nResponsible for optimizing the hotel revenue stream and generating index against competing hotels in the marketplace\nSpace Optimization\nSales Strategy\nFood & Beverage Optimization\n\n\n

Supportive Functions, Analyse hotel activity data and present to the Sales Team and associated groups so to assist in determining a pricing strategy and sales forecast that maximize hotel inventory and capitalize on opportunities Requires extensive interaction with Director of Revenue Management, Director of Sales & Marketing, Director(s) of Catering & Events and all Group and Local Sales Managers 

\n\n\nUnderstand fully hotel products and operations\nReview business plans, identify gaps and ensure proactive measures to fill to capacity and meet targets\nUnderstand the competition and make recommendations to help the hotel management team respond accordingly\nCollaborate with DORM, DOSM and DOCE(s) to reevaluate Sales Strategy annually (or as needed ad hoc) and adjust group coverage targets, peak night guidance for space allocation and GRC targets\nInteract effectively with hotel colleagues\n

What are we looking for?

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A Cluster Manager of Space Optimization serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

\n\nStrong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets\nStrong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges\nExcellent selling capabilities\nExcellent organisation skills\nAbility to work well under time pressure\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nDemonstrated previous experience working in a revenue management or analytical role\nRelevant analytical qualification\nKnowledge of the hotel property management systems\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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