Spa Therapist (French Speaking)
kempinski
Spa Therapist (French Speaking)
DescriptionThe palace of the land of genuine smile
Located at a prime beachfront location between red sea and the indian ocean, the Djibouti Palace Kempinski reflect the Arabesque and African influence of the region. Being part of the family will enable your pride of being part of the most beautiful and iconic Palace of this part of the world and as well as a member of the leading oldest luxury hospitality group of Europe. You will have a fantastic opportunity to learn, grow and develop your career within a multicultural environment with more than 18 nationality. At Djibouti Palace Kempinski we deliver a bespoke beautiful performance in order to create a career crafted by you.
Key ResponsibilitiesMAIN RESPONSIBILITIES • To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for. This means tailoring treatments where needed in accordance with Resense training. • To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. • To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time. • Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies. • Following scheduled roster and daily appointment schedule. • Manage levels of professional stock and supplies. • Reference and abide by the spa’s standard operating procedures & policies. • Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms. • Responsible for achieving sales targets as set by the Spa Manager/Head Therapist. • Assist with demonstrations/ events as required. • Must adhere to training as set down by the Spa Manager and Head Therapist. • To use the correct quantities of products as specified by the manufacturer and not exceed that amount. • To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa. • To maintain a high standard of appearance and personal hygiene as per Resense policy. • To always be punctual and prepared in advance of treatments. • Ensure that daily sales figures are accurately recorded. • To be adaptable and accountable for all actions. • To cover reception as and when required. • Courtesy to guests and other members of staff at all times
Skills, Knowledge and ExpertiseNATIONALITY: Eligible for a working permit in country of hire
EDUCATION:
Internationally recognised massage certificate.
Internationally recognised beauty therapy certificate.
Experience with advanced cosmetology. (an advantage)
Aromatherapy certificate.
First aid and CPR certificate. (an advantage)
Knowledge of natural therapies.
EXPERIENCE: To fill the position, one of the following is required:
Three(3) years spa therapy.
LANGUAGE: Ability to work and communicate in a multinational environment:
Local language – excellent oral and written skills (as applicable)
English – excellent oral and written skills
Additional language - beneficial
COMPETENCIES: Include the skills the candidate must have to fill this
Position:
Operations management.
Financial reporting and budgeting.
Human resource management.
Public relations and marketing.
Stock and retail management.
High levels of customer service.
Industry analysis.
Strong leadership skills.
TECHNICAL
COMPETENCIES:
Computer literate (mid-advanced level)
Business writing.
INDIVIDUAL
CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
People Oriented
Passionate for European luxury
Entrepreneurial
Straightforward
Excellent communication and interpersonal skills with superb presentation and grooming
Strong management skills and ability to inspire those in others
Experience in revenue management would be an advantage
Analytical and problem solving skills and execution of work
\n
Benefits-Hotel room accommodation
-Monthly service charge
-International health insurance
-Yearly flight ticket
Application Deadline: 31 August 2025
Department: Spa & Recreation
Employment Type: Fixed Term - Full Time
Location: Djibouti - Djibouti
Reporting To: Director Spa and Recreation
DescriptionThe palace of the land of genuine smile
Located at a prime beachfront location between red sea and the indian ocean, the Djibouti Palace Kempinski reflect the Arabesque and African influence of the region. Being part of the family will enable your pride of being part of the most beautiful and iconic Palace of this part of the world and as well as a member of the leading oldest luxury hospitality group of Europe. You will have a fantastic opportunity to learn, grow and develop your career within a multicultural environment with more than 18 nationality. At Djibouti Palace Kempinski we deliver a bespoke beautiful performance in order to create a career crafted by you.
Key ResponsibilitiesMAIN RESPONSIBILITIES • To deliver treatments and whole spa experience to high standard and ensure the guests’ needs are cared for. This means tailoring treatments where needed in accordance with Resense training. • To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. • To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time. • Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies. • Following scheduled roster and daily appointment schedule. • Manage levels of professional stock and supplies. • Reference and abide by the spa’s standard operating procedures & policies. • Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms. • Responsible for achieving sales targets as set by the Spa Manager/Head Therapist. • Assist with demonstrations/ events as required. • Must adhere to training as set down by the Spa Manager and Head Therapist. • To use the correct quantities of products as specified by the manufacturer and not exceed that amount. • To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa. • To maintain a high standard of appearance and personal hygiene as per Resense policy. • To always be punctual and prepared in advance of treatments. • Ensure that daily sales figures are accurately recorded. • To be adaptable and accountable for all actions. • To cover reception as and when required. • Courtesy to guests and other members of staff at all times
Skills, Knowledge and ExpertiseNATIONALITY: Eligible for a working permit in country of hire
EDUCATION:
Internationally recognised massage certificate.
Internationally recognised beauty therapy certificate.
Experience with advanced cosmetology. (an advantage)
Aromatherapy certificate.
First aid and CPR certificate. (an advantage)
Knowledge of natural therapies.
EXPERIENCE: To fill the position, one of the following is required:
Three(3) years spa therapy.
LANGUAGE: Ability to work and communicate in a multinational environment:
Local language – excellent oral and written skills (as applicable)
English – excellent oral and written skills
Additional language - beneficial
COMPETENCIES: Include the skills the candidate must have to fill this
Position:
Operations management.
Financial reporting and budgeting.
Human resource management.
Public relations and marketing.
Stock and retail management.
High levels of customer service.
Industry analysis.
Strong leadership skills.
TECHNICAL
COMPETENCIES:
Computer literate (mid-advanced level)
Business writing.
INDIVIDUAL
CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
People Oriented
Passionate for European luxury
Entrepreneurial
Straightforward
Excellent communication and interpersonal skills with superb presentation and grooming
Strong management skills and ability to inspire those in others
Experience in revenue management would be an advantage
Analytical and problem solving skills and execution of work
\n
Benefits-Hotel room accommodation
-Monthly service charge
-International health insurance
-Yearly flight ticket
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