Now Hiring: Spa Front Desk Agent at Coeur d'Alene Resort Be the first smile guests see and help create a serene spa experience About Coeur d'Alene Resort Spa: Our spa offers luxurious treatments and a tranquil environment designed to rejuvenate guests. We are looking for a friendly and organized Spa Front Desk Agent to manage appointments, greet guests, and ensure a smooth and relaxing spa visit. The Role: As a Spa Receptionist, you will be the welcoming face of the spa, handling reservations, checking guests in and out, and providing exceptional customer service throughout their visit. Key Responsibilities: + Greet guests warmly and manage appointment scheduling + Answer phone calls and respond to guest inquiries professionally + Process payments and maintain accurate records + Coordinate with spa therapists and staff to ensure smooth operations + Maintain a clean and organized front desk and waiting area + Assist guests with product information and retail purchases + Handle guest concerns promptly and courteously What We're Looking For: + Previous front desk or customer service experience preferred + Excellent communication and interpersonal skills + Strong organizational skills and attention to detail + Ability to multitask and work efficiently in a fast-paced environment + Professional appearance and positive attitude + Flexibility to work evenings, weekends, and holidays Why Join Us: + Work in a peaceful, upscale spa setting + Be part of a dedicated team focused on guest wellness + Access to resort-wide employee benefits and perks Benefits & Compensation Daily Perks: + Employee meals + Free parking + Uniforms provided with in-house laundry service + 20% discount at all resort restaurants + 10% discount at participating local businesses + Free daily cruises (subject to availability) + Discounted room and golf rates Health & Wellness: + Medical, dental, vision, and life insurance (available to full-time employees after 60 days) + Access to an on-site clinic exclusive to resort employees with benefit coverage + Flexible reimbursement plan Retirement: + 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment) Paid Time Off: + After 6 months: 7 days + After 1 year: 10 days + After 2–4 years: 15 days + After 5+ years: 20 days Holiday Pay: + Time and a half for hours worked on Thanksgiving and Christmas