**Description:** Oversee the operation and management of the hotel spa or wellness facility, ensuring exceptional guest experiences, service standards, revenue generation, and operational efficiency. **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Qualifications:** + Diploma or degree in Hospitality, Administration or related field. + Minimum 2 years of experience in an assistant management role within a spa, wellness center, or luxury hotel environment. + Strong leadership, organizational, and interpersonal skills. + Excellent guest service and problem-solving abilities. + Knowledge of spa services, treatments, and product retailing. + Bilingual English/Spanish preferred **Primary Location:** MX-ROO-Mayakoba **Organization:** Alila Mayakoba **Job Level:** Full-time **Job:** Administrative **Req ID:** MAY000610 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.