**About Us** At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories. **Why Join Our Team?** There’s never been a more exciting time to become part of the Old Course Hotel, Golf Resort & Spa. With a stunning transformation of our Kohler Waters Spa underway and set to unveil in late summer, we’re preparing to offer an even more elevated and rejuvenating wellness experience. As we enhance our commitment to five-star service and guest wellbeing, you’ll have the opportunity to help shape unforgettable moments in a beautifully reimagined space. Whether through delivering our signature treatments, sharing expert product knowledge, or creating warm, welcoming guest interactions, your role will be essential in bringing our refreshed vision to life. We’re proud to be employer of choice - hiring for personality and nurturing potential. With comprehensive training on our treatments, clear pathways for career growth, and a supportive leadership team, you’ll be empowered to thrive at one of Scotland’s most iconic luxury destinations. **About the Role** We are excited to announce an opening for a Spa Café Host to join our team on a permanent part time basis. This is an excellent opportunity for someone who is passionate about providing exceptional customer service. In this role you will be responsible for the complete service within the Spa Café, ensuring our guests have a positive experience from greeting guests, taking their orders and communicating with the kitchen to guarantee accuracy and taking care of the guests during their visit. Your responsibilities will include; + Meet and greet Spa guests when applicable. + Providing excellent customer service to ensure guest satisfaction. + Making menu recommendations, answering questions and sharing information with Spa Café guests. + Prepare mixed drinks and deliver food and beverages to Spa Café, Spa Lounge and Spa pool area. + Prepare tables by setting silverware and glassware. + Clear tables professionally & ensure all relevant service areas are clean and tidy + Delivering food items and drinks to the tables, inquiring to see if the customers are satisfied and fetching additional courses if necessary + Preparing cheques for customers and processing payments through cash or credit card and returning any balances + Assist guests in providing accurate information to guests in a courteous manner; fill all reasonable guest requests or requirements; anticipates guest needs. + Monthly inventory checks and reordering of shortages. To be successful in this role you will have the following qualities and experience: + Good time management, excellent attendance and timekeeping. + Excellent interpersonal skills and feel at ease with people from all walks of life + Enthusiasm + Committed to providing a first-class welcome, and ensuring guests leave as satisfied customers + Be able to work as part of a team. + Be an excellent communicator but also a good listener. + Be tactful and aware of the need for confidentiality. + Have a smart appearance and good personal hygiene. + Degree in Hospitality will be considered an asset **Hours** Permanent Part Time 24hr contract available 32hr contract available **Salary** £13.17 per hour FTE £27,385.26 per annum Benefits + Free meals and drinks in our complimentary staff canteen + Discounts across the resort including in our restaurants, room rates, pro shop and golf course + Wider group discounts within Kohler group. + Free access to our on-site gym and spa facility. + Free access to our The Dukes Championship Golf Course 24/7 access to the Employee Assistance Programme The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.