About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here.the Golden Rule
Spa and Gym
Set-up and maintain spa treatment rooms; back areas, toilets, treatment rooms, pre-treatment area, waiting area, relaxation room and replenishments of refreshments.
Set up the Gym with towels, waters, juice etc as per standard and assist guests when needed
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; report customer complaints to manager immediately; assist customers in all inquiries in connection with spa services.
Handles guests pick up and drop off to their villa by buggy
Assist guests to their appointments as they relate to the Spa services
Assist therapists with set-up and turnaround, breakdown of their respective treatment areas
Specific Responsibilities and Tasks
General:
Adheres to the hotel's code of conduct and grooming & hygiene standards
Is seen as working hands-on, assists colleagues in crunch times; Walks the talk
Actively participates in briefings and meetings
Maintains a clean and orderly work area and promotes a safe working environment
Performs any additional duties as assigned by the department or hotel management
Spa and Gym
Ensure all operational and guest supplies are fully stocked at all times (massage oils, linen, terry items, etc)
Retrieve fresh linen and terry items and deliver dirty linen and terry items
Retrieve, deliver, and store/set-up products from purchasing in respective storage areas
Treatment rooms and all spa areas to be cleaned and well maintained at all times
Able to give tours of The Spa facilities to guests, have them register and be familiar with hotel services, products and hours of operation
The ability to do any other duties’ that may be required from time to time to ensure the smooth operation of The Spa (for example the reception desk, lounge area and locker rooms). Develop multi skills and promote and build good team spirit.
Stays back when operation demands