Summary: 

As a Bus Person, you play a vital role in creating an exceptional dining experience for our guests. You ensure our restaurant remains clean, organized, and welcoming by promptly clearing and resetting tables, transporting used tableware, and keeping side stations fully stocked. Your attention to detail and efficiency keep service running smoothly, directly impacting the satisfaction of every guest who walks through our doors. 

 

Essential Functions and Responsibilities:  

Greet guests warmly and positively, anticipating their needs 

Take and serve beverage orders according to service standards, using suggestive selling techniques 

Be knowledgeable about menu items, hotel services, and local activities to assist guests 

Pre-bus, clean, and reset tables promptly after guests depart 

Transport tableware to and from the side station and ensure it is fully stocked 

Maintain cleanliness, sanitation, and organization of assigned work areas, following Health Codes 

Handle guest complaints professionally to ensure satisfaction 

Thank guests for dining with us and invite them to return 

Complete required requisitions and transfer sheets 

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position 

Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards 

Perform other duties as assigned