Serve as the primary liaison to customers during the deployment phases of a project. You will ensure all services are deployed following the Professional Services Methodology. You will manage each customer account through the full lifecycle to meet project milestones. You will interact with various customer representatives throughout the process. You will generate and deliver estimates to the customer. You will implement proof of concepts and/or production systems and provide all necessary training. You will generate and/or maintain all project documents. You will conduct post implementation site audits. You will be responsible for complex, in-depth technical support and product assistance.
Key ResponsibilitiesProject ManagementCustomer SupportMethodology DeploymentSystem TrainingDocument MaintenanceTechnical SupportEstimate CreationAccount ManagementYOU MUST HAVE 5+ years of fire detection experience.Significant experience in Honeywell branded fire alarm devices.Bachelor's degree, or equivalent. Some experience in the field.WE VALUERelevant experience with Gamewell-FCI and/or Notifier Fire Alarm Panel.In-depth technical experience. Knowledge of networking concepts, protocols, and diagnostic tools.Demonstrated success in effectively influencing and motivating diverse project teams.Previous experience in delivering training.Experience in programming, database management, and cross-platform environments.Ability to interpret trends using statistical analysis.Additional InformationJOB ID: HRD265866Category: SalesLocation: 1915 Jamboree Drive,Colorado Springs,Colorado,80920,United StatesExemptGlobal (ALL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.