Solutions Program Manager – AI & Process Excellence (L5), Retail Account Management
Amazon
Description
About Us
Join Amazon's international Retail Vendor Management team in Bratislava, where we're leading the transformation of our operations through AI and automation. We support EU Retail vendors in reaching more customers while fostering an inclusive environment that values diverse perspectives. We're looking for a tech savvy problem-solver who can help us create solutions that benefit both our vendors and customers.
Role Overview
As a Solutions Program Manager, you'll develop AI-powered automation solutions and lead process improvement initiatives within our Retail Vendor Management team. You'll work directly with technical, business and product teams to build and implement tools that drive efficiency. This is a full-time, on-site position in our Bratislava office
We are committed to an equitable and supportive culture where all identities can thrive. Our inclusive for this position starts from EUR 2200 gross per month and depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development
Key job responsibilities
What You'll Do
• Build and implement AI-powered solutions (50% of role)
• Manage improvement projects (30% of role)
• Support team adoption, change management and self-development (20% of role)
Key Job responsibilities
- Create and implement AI solutions to automate routine tasks and workflows
- Manage portfolio of up to 5 process improvement projects
- Build and maintain documentation of processes and solutions
- Train and support team members in using new AI tools
- Establish and maintain team-centric innovation hub with regular ideation sessions
- Work with partner teams (business, tech, product) to implement automation solutions
Basic Qualifications
Required qualifications:
- 3+ years of project management experience
- Basic programming knowledge (SQL, Python)
- Experience using AI tools (e.g. ChatGPT, Claude); Amazon tools and AWS experience is a plus
- English at C1 plus level
Preferred Qualifications
Bachelor's degree in relevant field; Solutions Architect certification a plus
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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