Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors. In this role you will be joining an exciting, innovative business new to the Visa family.

At Featurespace, we strive to be the world’s best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients’ problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile.

 

The Opportunity

In your role as Solutions Manager you will help us achieve our goals and deliver success on behalf of our customers by:

Scoping and Designing the best solutions for clients based on our unique ARIC platformActing in a lead role between technical and commercial teams and the customerProviding good quality input to POCs, opportunities and RFXs including writing proposals, delivering presentations, customised demos, workshops and scoping sessionsDriving opportunities through the sales stages until internal handover to delivery. This will require management of expectations and timescales using negotiation skills and stakeholder management to overcome varied challenges to ensure opportunities stay on trackCreating a compelling vision during pitches to senior managers and stakeholders on the customer side during meetings, workshops and presentations. This will entail adapting the material and demonstration to suit the audienceAttending conferences including representing the company at a stand, presenting and demonstrating the product to assist in lead generation and gathering market intelBuilding strong relationships with clients and seen as a trusted advisor on fraud and risk solutionsProviding enablement, support and training to the commercial team and following opportunities through to closure and subsequent deliveryStaying up to date with fraud trends and mechanisms to combat these within the industry and maintain market awareness of competitors and their capabilities towards an informed pitch

This role requires fluent proficiency in both Portuguese and English.

 

 

Responsibilities

As a company we hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required

Responsible for helping the sales team plan how to win over customer stakeholdersAble to translate the necessary outcome of a meeting into tasks and can orchestrate all the work needed for preparation, execution and follow-upTakes full ownership of how deals and RFPs affect FS, ensuring all content is aligned to our strategyAble to escalate and resolve issues that ariseAble to proactively engage with customer stakeholders to win them overCan handle detractors and win them over with strong communication and diplomacy skillsCan steer customers towards a better solution for FS when custom requirements need to be managedSeen as a trusted advisor by senior internal stakeholders. Involved in internal strategy decisions and initiatives that improve the companyAble to educate team members on how to communicate to senior stakeholdersIdentifies and champions improvements needed in training and team processes. Creates content, designs agendas, coordinates the attendees and ensures actions are completedProactively assists with new starter training. Mentors and trains new starters and more junior team members

 

Skills and Experience

Must haves

Experience working alongside a commercial or technical team or experience working client side either at a bank or insurance companyStrong academic background (Technology or Scientific degree)Excellent written and verbal communication in Portuguese and English, as well as good presentation skillsInterest in fraud domain and detection strategiesBasic understanding of analytical techniques including statistical modelling and Machine LearningTechnical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storageStrong ability to engage with different roles in the internal business such as sales, accounts, technical, SME’sPrioritizing high and changeable workloads towards ensuring internal and external deadlines are met

 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications
5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
University Recruiting MBA/ PhD without experience

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.