Meet the Team

Cisco seeks a Solutions Engineer with proven field experience and strong background in Telco/Service Providers, showcasing Cisco product solutions, setting up demonstrations, explaining benefits to customers, and designing products to meet specific customer needs.

Your Impact

You will be a customer-focused technical sales professional responsible for ensuring that relevant technical information and guidance are provided to customers, with a focus on customer success and aligned outcomes.

The primary task is to provide technical support for Rakuten's business both in Japan and abroad, as well as to support other Japanese service providers, such as NTT, KDDI, and SoftBank, in the APGC region.

· Organize customer challenges and technical requirements for service providers.

· Collaborate with teams in India, Japan, and internationally to propose the most suitable Cisco solution to customers.

· Conduct demonstrations and PoCs.

· Respond to technical inquiries.

Minimum Qualifications

· Over 7 years of networking and field experience working with Service Providers as a Systems Engineer or in a similar role.

· In-depth knowledge of Service Provider technologies, architecture, and protocols, particularly in IP transport technology (SRv6, BGP).

· Ability to take initiative and collaborate with others to drive progress.

· Strong product knowledge in advanced SP-related technologies, either with Cisco products or those of Cisco competitors.

· Excellent written and verbal communication skills, including strong listening and presentation abilities in English.

Preferred Qualifications

· Strong understanding of adjacent technologies/architecture such as AI, Data Center, Security, Automation and Observability.

· Experience working with Japanese service providers.

· Ability to understand the customer's business drivers and be able to pitch Cisco solutions that align with those drivers to the customer's executives.

· Capabilities to lead a group of people with various technical backgrounds.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!