Location: Must be based in or within a commutable distance to Sydney or Melbourne
Work Authorisation for Australia: Must be authorised to work in Australia without requiring sponsorship now or in the future


Meet the Team
The Hybrid Workplace Solutions Engineer (SE) will work with Cisco Account Managers, Account Executives and other SEs to drive Cisco brand preference and close business. Working directly with customers, the successful applicant will capture detailed requirements, recommend optimal products and solutions and ensure alignment with their desired business outcomes. Additionally, you'll work with Cisco’s Customer Experience (CX) team and partners to seamlessly transition pre-sales designs into post-sales implementation and support.

You’ll also engage with Product Managers, Technical Marketing Engineers, and other Business Entity (BE) teams to provide feedback on functionality and prioritize new feature requests, using insights from your own experiences and customer interactions.


Your Impact
In this pre-sales technical role, you’ll use your passion for technology and customer engagement to design and position Cisco’s Hybrid Workplace, SmartSpaces, and building automation solutions for customers across Australia and New Zealand (ANZ).

You’ll build strong relationships with key decision-makers, ensuring Cisco’s solutions address both their technical and business needs. Acting as a trusted advisor, you’ll help customers reimagine their workplaces to enable secure, seamless collaboration and access to business applications. Whether employees are in-office or remote, you’ll empower them with feature-rich, intuitive tools to meet, call, message, and collaborate securely from any space.

You will be focusing on the following foundational elements:

Campus and remote networking solutions (wired and wireless);Internet and network performance tools to improve remote user experiences;Real-time collaboration tools, including smart workspace technologies and workflows;Smart network sensors and low voltage building solutions;Zero-trust security architectures

Key Responsibilities

Understand customer needs and clearly articulate how Cisco’ solutions address themDesign and communicate a clear technical vision to transform customer workplace environmentsDemonstrate deep product and solution knowledge through product demonstrations, Proof of concept (POC) labs and technical workshopsBuild training content, demos and labs to support customer enablement initiatives.Collaborate with Product Management, Engineering, Sales and Services team to improve solutionsPartner with Services Sales to define implementation strategies and services

Minimum Qualifications

5+ years technical pre-sales experience with one or more of the following:Campus networking products and solutions, such as Cisco switches, wireless networks, Cisco Spaces and software-defined networkingCollaboration endpoints and real-time collaboration toolsZero-Trust Security ArchitecturesNetwork visibility and analyticsProven experience in demonstrating technical solutions and delivering multi-architectural Proof-of-Concept (PoC) tests

Preferred Qualifications

Formal certification in any/all of the above Cisco solutions would be an advantage.Experience with IoT technologies and building control/management systems is a plus Strong communication skills to present technical architectures, solutions and products to key decision-makers from Managers to Directors and above.Comfortable delivering presentations to both small and large audiences.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fuelled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.