Nisku, AB, T9E 0Z6, CAN
9 hours ago
Solutions Engineer
**About ITT:** At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion. + **Motion Technologies:** (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets. + **Industrial Process:** (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts. + **Connect and Control Technologies:** (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets. **Position Summary** The primary role of the Solutions Engineer is to provide local Engineering support to the End User Sales Engineers in their quest to deliver commercially attractive solutions to End Users of rotating equipment. The Solutions Engineer performs technical activities such as on-site assessments, root cause analyses, provision of standard upgrade proposals and delivering presentations. The role requires knowledge of centrifugal pumps and systems, customer industries, hydraulics, and rotating machinery reliability best practices as well as established rules as defined in ITT standards and all other relevant international standards. They will also act as the liaison between the local ITT teams and central Engineering support. Solutions Engineers should maintain personal awareness of current technological advances in pump improvement techniques. Good interpersonal and communication skills are required to project a professional and confident air in front of customers. Solutions Engineers will provide guidance and instruction to fellow Engineers in relation to rotating equipment problem solving as they will serve as subject matter experts. **Essential Responsibilities** •Identify and pursue attractive upgrade opportunities • Provide engineering and technical support for the selling and execution of service, repair and upgrade activities • Have knowledge of, and be able to apply, established International as well as internal ITT standards • Meet challenging deadlines on assigned activities • Provide assistance to sales force & Pro-Shop operations, as well as customers, to develop the work scope required in solving equipment problems through pump & system modifications & upgrades • Work with Pro-Specialist Engineers and ITT Centers of Excellence, Product & Engineering Specialists, using corporate technology to determine customized solutions to complicated pump problems • Collect site data to assist team efforts in troubleshooting and Root Cause Analysis activities • Assist in Continuous Improvement Process (CIP) efforts to develop & implement process improvements which continuously enhance performance & service to the customer • Demonstrate market knowledge of pricing and competitive trends relating to service & repair and upgrade services • Mentor and oversee training of other developing Engineers • Establish & maintain close working relationships with all other Pro-Services personnel to promote the company’s best interests • Establish and manage all technical and commercial aspects of technical solutions associated with rotating equipment and deliver these recommended solutions in the form of technical/commercial proposals in a timely manner • Assist in the preparation and delivery of technical presentations promoting ITT's technology & application expertise • Assess the potential commercial prospects of aftermarket technical requests • Provide Pro-Shop Engineering teams with recovery and improvement recommendations based on equipment disassembly inspection reports • Visit End User sites to explain and convince customers of the technical and commercial benefits of ITT Upgrade offerings • Develop and strengthen customer relationships through routine, proactive and professional interactions *This position requires visibility to controlled documents **Position Requirements** •Bachelor of Science in Engineering degree or equivalent plus 10 years related experience • Knowledge of Engineering & design software • Advanced knowledge of pump applications and types; clear understanding of hydraulic fundamentals and how these relate to pumps and pump systems • Knowledge of competitor products and offerings • Understanding of Life Cycle Costing and Value-Added Pricing • Highly developed and effective oral and written communications. English speaking. • Must be customer focused with strong and effective collaborative, interpersonal skills • Team-player; values involvement of others • Accountability and execution for completing work timely to a high standard • Ability to effectively self-manage and perform multiple tasks without being directed; make decisions around priorities • Professional appearance and approach • Strong PC skills including Microsoft Word, Excel & PowerPoint • Ability to work effectively in a fast paced environment Connect With Us! (https://careersenus-itt-inc.icims.com/jobs/14927/solutions-engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834443231) _ITT Inc. is an Equal Opportunity employer, including disabled/veterans. Government security rules may restrict certain work to specific individuals based on government criteria._ _California residents, click this link (https://www.itt.com/privacy/ccpa-disclosures)_ _ITT Inc. will provide reasonable accommodations for qualified applicants and candidates with disabilities, upon request. To request an accommodation, please send an email to_ _contactITT@itt.com_ _or call 914.641.2161._ **_Job Locations_** _CA-AB-Nisku_ **_ID_** _2025-14927_ **_Category_** _Sales_ **_Position Type_** _Employee_ **_Telecommute_** _No_
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