Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest users to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers.

What you’ll do

As a member of the team, the Solutions Architect will build highly consultative, trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You will architect business models that drive new monetization opportunities and growth for both the user and Stripe.

Responsibilities Be a key member of a Stripe account team with deep involvement in defining the customer strategy Identify and close complex new opportunities and accelerate solution adoption. Understand and align with the customer’s product and business roadmap, and uncover opportunities for Stripe to accelerate their progress on that roadmap Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments Deeply understand the customer’s business objectives, and design Stripe’s solutions to address their challenges Develop and articulate the end-to-end customer transformation journey and future roadmaps, including complex 3rd-party integrations Conduct business analysis and background research on customers, industries, and competitors to support growth for the user's business Lead strategy engagements with users to align to business priorities, design solutions, and secure the technical win through in-depth discovery, executive briefings, workshops, and solution demos Expand Stripe’s footprint within existing accounts into new global markets and business units by introducing new capabilities and local payment methods Act as the “Voice of the Customer” to share insights, trends, and opportunities with Stripe’s leadership, product, and engineering teams Participate in sales forecasting, Quarterly Business Reviews, and account/territory planning to ensure strategic alignment and execution Approximately 25% travel is anticipated to connect in-person with users and collaborate internally

Who you are

You are an experienced Solution Architect, Enterprise Architect, or Principal Solution Engineer with a strong track record advising large-scale digital native, SaaS, platform, or marketplace companies. You are deeply familiar with aligning technology strategy to business goals and designing holistic, scalable solutions. You bring high technical acumen, executive presence, and the ability to serve as a strategic partner and trusted advisor to senior leadership. You're comfortable navigating ambiguity, thrive in fast-paced environments, and are passionate about user impact.

Minimum requirements 7+ years of experience in a similar customer-facing engineering role (e.g., solution consultant, solutions architect, sales engineer) for a global software company Experience in the payments, billing, invoicing, issuing, banking, or fintech space Executive engagement skills with an ability to build credibility with key decision-makers at all levels Strong facilitation skills and confidence leading customer meetings to drive alignment and uncover opportunities Deep understanding of the software development lifecycle and API architectures Experience with or exposure to Stripe’s core languages (e.g., Ruby, Python, JavaScript, Java, Go) is a plus Outstanding communication and presentation skills with the ability to explain complex topics to both technical and non-technical audiences Ability to work independently in a fast-paced, ambiguous environment A track record of ownership and driving meaningful outcomes Superior verbal and written communication skills in English and French Willingness to travel based on business needs Preferred requirements Experience at a growth-stage internet or software company