Job Description Why choose Logicalis? It’s not just IT solutions, It’s IT global know-how!  Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation. We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow

Logicalis employees are innovative, smart, entrepreneurial and customer centric, with a shared ambition of making Logicalis the worlds leading IT Solutions provider!

We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates our diversity.

Join us and become a part of something epic!

ROLE PURPOSE

Support the Sales function, with a focus and deep expertise in infrastructure models and technologies, in support of sales activities. Directly engage in sales pursuits to help shape, solution, propose and close deals, primarily as the subject matter expert leader representing the client solution point of view, while helping align the overall view of the deal from the sales, financial, business and delivery perspectives. Take responsibility for technical aspects of solutions to include such activities as supporting bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources. 

Help shape, develop and maintain the company portfolio of solution offerings by understanding client and industry trends, as well as company strategy, core competencies and partner perspectives, to enable a differentiated and compelling value proposition to company target market. 

ROLE RESPONSIBILITIES:

Manage and Perform Pre-Sales solutioning efforts across Sales, Pre-Sales, Professional Services and Project Office to ensure overall integrity and consistency of final proposed solution. Design solutions, using a combination of standard offerings and third parties, to produce proposals and associated contracts in conjunction with Practice Managers, Sales, Professional Services and Project Office. Translate customer business concerns and/or opportunities into technical solutions and business requirements, including leading assessments of client environment to facilitate solution scoping. Have a solid understanding of the competitive landscape and the ability to articulate the technical differentiation and value proposition of various Logicalis solutions.Contribute to post-implementation continuous improvement efforts to enhance performance and provide increased functionality. Lead efforts to define/refine standard offerings portfolio, artefacts and IP.Develop proposals and pricing models for solutions. Collaborate with internal subject matter experts and technical architects to devise client solutions. Penetrate and expand accounts through sales and operational strategy sessions. 

DELIVERY RESPONSIBILITIES:

KEY PERFORMANCE INDICATORS:

Quality of designs & proposalsConversation rate of proposals to purchase orders.Commercial accuracy of costing vs operational effortEffective management of turnaround time on solutions & proposals

PERSON REQUIREMENTS:

Must have excellent technical problem-solving skills, including identifying performance problems as part of the proposal scoping process.Must have working knowledge of ITIL processes and how to operate under structured project management, including the need for various environments, system maintenance, risk avoidance, etc. Ability to work closely with client, sales, senior managers, and project managers to design and assist with the implementation of the solutions and infrastructure related components. Must be able to work independently and provide proactive leadership and facilitation in a complex environment with multiple teams—experience facilitating client solution and proposal development sessions highly desired. Must have excellent written, oral communication and sales skills, including conducting presentations to teams and to customers. Must be able to break down complex technical topics into common language understandable by non-technical/business-oriented audiences. Must have strong desire to drive and adapt to change quickly, with ability to lead a team of individuals to include: creating an inspiring team environment, setting clear goals, delegating and motivating. 

EXPERIENCE:

Minimum 3 years in a technical sales-related role focused on Microsoft Azure and M365, infrastructure solutions, hosting and managed services. A minimum of 5 years of experience designing and/or implementing integrated systems. Required Knowledge, Skills and Abilities.A minimum of 8 years of Infrastructure, Networking, Cloud and VoIP professional services, support and administration.Experience Administering Linux will be advantageous.

QUALIFICATIONS:

Required8+ years of experience in an infrastructure and/or related to information technology such as engineering, computer science, or information systems. AdvantageousMicrosoft Certified: Azure Solutions Architect ExpertMicrosoft 365 Certified Administrator Expert

ADDITIONAL SKILLS/ATTRIBUTES:

Microsoft ProductsWindows Desktop up to Windows 11Windows Server up to 2022DHCP; DNS; Active Directory; Group PolicyHyper-V, Exchange Server, SQL Server, RDS, Windows Server Update, Services (WSUS), Microsoft System Center Configuration Manager (SCCM), IntuneOffice SuiteAzure / Office 365 (Teams, Exchange Online, SharePoint/OneDrive, Direct Routing, Azure Hosting, Azure Virtual Desktop, Azure Migrate, ASR, Azure Backup)Microsoft Security: Microsoft Defender for Endpoint/Cloud/Office 365Extensive Microsoft licensing experience (CSP/NCE, MOLP, MOSA, M365/O365 packages and features)Business and Enterprise InfrastructureSecurity (AV (ESET, Microsoft Defender), Firewall (FortiGate, Meraki)Vulnerability Assessments (Qualys)Connectivity (SD-WAN; Fibre, Microwave & LTE Feasibilities/Planning)Backup (Azure/Commvault/Veeam)Hypervisors (VMware, Hyper-V)Most IT hardware ranging from laptops/desktops to enterprise servers/storage/networking (primarily Dell, HP, Hitachi, Fortinet, Huawei, enovo, Cisco, Meraki, and Exagrid)Cloud TechnologiesMicrosoft Azure, Microsoft 365 & Office 365

Disclaimer: Strictly fair and non-discriminatory selection procedures will be followed. We use Employment Equity (EE) and Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with Logicalis SA’s Employment Equity plans