Acts as a thought leader across solution areas to advise customers on digital transformation to account for customers' business needs and priorities. Leads conversations with customers along with account teams or partners. Drives consumption and growth with existing strategic customers by initiating conversations. Assesses and proposes solutions to the needs of customers. Acts upon and guides others in expanding relationships with customers/partners. Develops strategies for driving and closing strategic and/or prioritized opportunities. Leads the planning and execution on opportunities with resources and partners to cross-sell, up-sell, and co-sell. Leads the orchestration model to proactively drive deal closure by aligning internal stakeholders and leveraging relationships with partners. Shares competitor knowledge across solution areas as a subject matter expert to inform decisions. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation. Reviews and coaches others based on feedback report and sets long-term strategies to maintain client satisfaction. Engages with stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for strategic accounts. Acts as a thought leader and validates input from business analysis. Manages the end-to-end business for strategic accounts across the organization. Proactively seeks training and shares it with team members.