Solution SOM & Procurement Administrator

Location: Chalifert (77)

 

Job Summary

 

As part of the ETO (Engineering To Order) team, the ETO Sales Order Manager and Communication Officer is responsible for:

 

Customer order administration: managing processes such as order registration, invoicing, dispute resolution, etc. Developing and implementing the communication strategy for the ETO department. Providing support for supplier order management during peak activity periods.

 

Main Responsibilities

 

Customer Order Management

 

Actively participate in project meetings to ensure smooth coordination. Create and manage customer accounts. Register customer orders and send order acknowledgments. Handle invoicing (partial or full) and ensure revenue recognition. Collaborate with accounting and collection teams to resolve disputes. Maintain accurate and up-to-date order tracking files.

 

Communication Strategy and Execution

 

Design and implement communication strategies tailored to ETO's objectives. Develop marketing content to highlight achievements (internally or via external designers). Manage and animate communication channels (LinkedIn, SharePoint, website, catalogs, internal and external events). Translate technical performance into accessible and impactful messages in collaboration with the technical team. Monitor and analyze the results of communication campaigns to optimize their impact. Collaborate with the sales team to share generated leads.

 

Supplier Order Management Support

 

Assist in supplier order processing during high workload periods to ensure project continuity.

 

 

Key Performance Indicators (KPIs)

 

Customer Orders: monitoring order registration rates and delays, as well as invoicing delays. Communication: tracking the quantity of content produced, frequency of publications, and campaign performance.

 

 

Required Profile

 

Education and Skills

 

Minimum Requirements:

 

Bachelor’s or Master’s degree in communication. Advanced proficiency in Microsoft Office tools. Solid understanding of professional social media platforms. Strong English skills (written and spoken).

 

Additional Skills (Preferred):

 

Experience with ERP systems (Oracle, Siebel). Proficiency in content creation software (Canva or equivalent). Interest in technical fields or previous experience in the industrial sector. Knowledge of advanced marketing tools (Adobe Premiere Pro, Illustrator).

 

Personal Attributes

 

Customer-oriented mindset: ability to effectively address client needs and expectations. Analytical and synthesis skills: capacity to interpret data and evaluate communication results. Organizational skills: ability to plan and monitor tasks rigorously. Communication skills: excellent writing, presentation, and message delivery abilities. Creativity: ability to propose innovative ideas and design original communication campaigns. Teamwork: ability to collaborate effectively with colleagues and departments.

 

What we Offer

Competitive salary package Flexible working – 2 days home office / week Health insurance Share options RTT

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