**Solution SOM & Procurement Administrator** Location: Chalifert (77) **Job Summary** As part of the ETO ( _Engineering To Order_ ) team, the ETO Sales Order Manager and Communication Officer is responsible for: + **Customer order administration** : managing processes such as order registration, invoicing, dispute resolution, etc. + **Developing and implementing the communication strategy** for the ETO department. + **Providing support for supplier order management** during peak activity periods. **Main Responsibilities** **Customer Order Management** + Actively participate in project meetings to ensure smooth coordination. + Create and manage customer accounts. + Register customer orders and send order acknowledgments. + Handle invoicing (partial or full) and ensure revenue recognition. + Collaborate with accounting and collection teams to resolve disputes. + Maintain accurate and up-to-date order tracking files. **Communication Strategy and Execution** + Design and implement communication strategies tailored to ETO's objectives. + Develop marketing content to highlight achievements (internally or via external designers). + Manage and animate communication channels (LinkedIn, SharePoint, website, catalogs, internal and external events). + Translate technical performance into accessible and impactful messages in collaboration with the technical team. + Monitor and analyze the results of communication campaigns to optimize their impact. + Collaborate with the sales team to share generated leads. **Supplier Order Management Support** + Assist in supplier order processing during high workload periods to ensure project continuity. **Key Performance Indicators (KPIs)** + **Customer Orders** : monitoring order registration rates and delays, as well as invoicing delays. + **Communication** : tracking the quantity of content produced, frequency of publications, and campaign performance. **Required Profile** **Education and Skills** **Minimum Requirements** : + Bachelors or Masters degree in communication. + Advanced proficiency in Microsoft Office tools. + Solid understanding of professional social media platforms. + Strong English skills (written and spoken). **Additional Skills (Preferred)** : + Experience with ERP systems (Oracle, Siebel). + Proficiency in content creation software (Canva or equivalent). + Interest in technical fields or previous experience in the industrial sector. + Knowledge of advanced marketing tools (Adobe Premiere Pro, Illustrator). **Personal Attributes** + **Customer-oriented mindset** : ability to effectively address client needs and expectations. + **Analytical and synthesis skills** : capacity to interpret data and evaluate communication results. + **Organizational skills** : ability to plan and monitor tasks rigorously. + **Communication skills** : excellent writing, presentation, and message delivery abilities. + **Creativity** : ability to propose innovative ideas and design original communication campaigns. + **Teamwork** : ability to collaborate effectively with colleagues and departments. **What we Offer** + Competitive salary package + Flexible working 2 days home office / week + Health insurance + Share options + RTT \#LI-MT1