USA
34 days ago
Solution Sales Executive - Modern Workplace (SLED)
As a Modern Workplace Services Vertical Solution Seller, you will strategically drive growth by positioning innovative digital workplace, employee and customer experience (EX/CX), AI, and automation solutions tailored specifically for banks, insurance companies, asset managers, and fintech organizations. You'll serve as a trusted advisor, aligning cutting-edge technologies with financial service outcomes, customer experience enhancement, regulatory compliance, and operational efficiency. This role demands industry expertise, consultative selling skills, and a passion for leveraging innovation to solve industry-specific challenges. Key Responsibilities: Services-Focused Client Engagement Build strategic relationships with institutions, providers, management firms, and organizations. Engage leadership teams in IT, operations, HR, customer experience, and compliance to identify key challenges, objectives, and innovation opportunities. Tailored Solution Selling Develop and present value-driven proposals that integrate modern workplace solutions, customer and employee experience technologies, services-focused AI, and automation solutions (RPA, chatbots, intelligent workflows). Collaborate closely with solution architects and SMEs to ensure solutions are compliant and relevant. Industry-Specific Expertise Maintain expertise in trends, regulatory challenges, customer engagement strategies, cybersecurity, and digital transformation. Clearly articulate how solutions enhance customer loyalty, streamline operational processes, ensure compliance, reduce risk, and drive efficiency. Pipeline Development & Revenue Management Lead the sales cycle from discovery through to deal closure within targeted financial services accounts or territories. Manage accurate pipeline forecasting, CRM documentation, and sales reporting. Consistently meet or exceed sales targets and client satisfaction goals. Qualifications: 7–10+ years selling complex technology solutions within Government, Retail, airline or Education services industry. Strong understanding of trends, customer experience innovation, employee productivity solutions, AI, and automation use-cases. Proven experience selling to senior executives and managing complex stakeholder relationships. Demonstrated understanding of industry regulatory requirements (SEC, FINRA, GDPR, AML/KYC). Exceptional communication, presentation, and strategic storytelling skills. Bachelor's Degree in Business, Technology, or related fields (MBA preferred). Preferred Experience: Industry services platforms (e.g., Salesforce Financial Services Cloud, Microsoft Dynamics). Customer experience technologies (e.g., Genesys, NICE CX, AWS Contact Center). AI and automation tools focused on industry services (e.g., Kore.ai, Microsoft CoPilot, UiPath, Blue Prism, OpenAI). Productivity and collaboration tools tailored for industry services compliance (Microsoft Teams, Viva, compliance automation tools). #LI-BC1
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