Solution Sales Executive - Modern Workplace (Healthcare)
BlackBox
The Modern Workplace Sales Executive is responsible for driving revenue growth by selling the Modern Workplace Portfolio to new and existing customers. This role involves identifying customer needs and aligning them with the Modern Workplace Portfolio, building and maintaining relationships with customers, and meeting and exceeding sales targets. The Modern Workplace Sales Executive will collaborate with other internal team members, partners, and industry analysts to ensure customer satisfaction.
Responsibilities
• Selling the Modern Workplace Portfolio to new and existing customers.
• Identifying customer needs and aligning them with the Modern Workplace Portfolio.
• Building and maintaining relationships with customers.
• Meeting and exceeding sales targets.
• Collaborating with other team members to ensure customer satisfaction.
• Retain current customer base and expand footprint through cross/up sell opportunities.
• Effectively sell a broad portfolio of products across a wide range of industries
• Assist the customer in maximizing the return of their investment with Black Box
• Establish yourself as a ‘Trusted Advisor’ to the prospect or customer
• Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement
• Identify and generate leads through effective prospecting and networking
Requirements
• A bachelor’s degree in business or a related field, or equivalent experience.
• 5+ years previous business-to-business experience in one or more of the following areas with a documented track record of success: Account Manager, Complex and Consultative Sales Environment, or Multiple Pre-Sales Roles within the digital Workplace or Modern Workplace services field
• Excellent communication, negotiation, and objection handling skills.
• Strong collaboration and time-management skills.
• Ability to multi-task and manage multiple streams of work simultaneously
• Ability to effectively communicate with internal stakeholders
• Highly resourceful when need to overcome barriers and objections
• Proven record of meeting/exceeding established goals
• Strong understanding of digital health trends, patient experience innovation, clinician productivity tools, and healthcare-specific automation and AI use-cases.
• Consultative sales experience selling to senior clinical and administrative stakeholders.
• Healthcare-specific platforms and solutions (e.g., Epic, Cerner, Meditech integrations).
• Digital Patient Engagement & Telehealth technologies (e.g., patient portals, virtual care platforms).
• Healthcare AI and automation platforms (e.g., clinical AI tools, healthcare-focused RPA, ServiceNow Healthcare).
• Employee experience and productivity platforms tailored for healthcare providers (Microsoft Teams Healthcare, Viva for clinicians).
Additional Skills Desired
• Ability to effectively facilitate design thinking workshops
• Outcome based contractual negotiations
• Strong experience automating and use of conversational and generative AI across the enterprise ecosystem.
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