Company Overview:
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

About the Role:
UKG is seeking energetic, customer-focused individuals to implement UKG Pro Workforce Management (WFM) solutions for Enterprise level customers, using UKG products in customer locations and/or departments in hardware/software, multi-vendor, or multi-protocol environments. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide excellent customer service. As a Solution Consultant, you will sculpt the design of the application and utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. You will work in a team environment remotely and at customer sites to implement and support products that UKG sells to its customers and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.  Duties and Responsibilities:
• Coordinate and perform all phases of UKG's implementation methodology
• Provide timely follow-up and resolution of open project-related items
• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
• Use professional concepts, implement software in various environments
• Configure software applications
• Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors
• Achieve positive customer satisfaction outcomes
• Work collaboratively with customers and team members to achieve desired project results

Basic Qualifications:
• 2+ years of experience with business application implementation and/or consulting experience
• Prior experience supporting WFM solutions, including but not limited to: time & attendance, scheduling, forecasting, accruals and/or leave
• Demonstrated ability to troubleshoot technical issues Preferred Qualifications:
• Experience with UKG Pro WFM and/or Dimensions software
• Capable of implementing software at the enterprise level (2,000+ employees)
• Excellent communication, customer service, and consulting skills
• Strong time management and organizational skills with ability to deliver on multiple tasks under tight deadlines
• Bachelor’s Degree or equivalent
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• General Business Acumen
• Experience with Microsoft Office Suite, PowerPoint creation, and Smartsheet

Where we’re going:
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! 

Equal Opportunity Employer:
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster      
UKG participates in E-Verify. View the E-Verify posters here.  

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process:
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. 

The pay range for this position is $62,300 to $89,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers