Solution Consultant II (Kronos/WFM/HCM Consultant)
UKG (Ultimate Kronos Group)
About Us: UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike.
Role Overview: As a Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your knowledge of workforce management software to implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.
Key Responsibilities:
· Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
· Build and Configuration: Build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
· Testing Support: Provide support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
· Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
· Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
· Travel: Travel up to 25% may be required to meet with clients and support project implementations.
Qualifications:
· Education: Bachelor’s degree or equivalent in Computer Sciences or a related field.
· Experience:
o Overall, 3 to 6 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
o 3+ years of relevant experience in implementing Workforce Management software or similar domain is desirable.
o Experience in implementing WFM modules like Time Keeping and Accruals is a must.
o Prior experience in supporting functional testing, integration testing, and UAT.
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here (https://www.ukg.com/about-us/careers/faqs) .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
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