Dallas, TX, 75219, USA
1 day ago
Solution Architect
TEKsystems Global Services® is part of TEKsystems, the leading IT services and staffing company in North America. TEKsystems Global Services provides a continuum of services ranging from engagement management to full outsourcing for applications, infrastructure and learning solutions. As a services provider, we leverage our talent management strengths to extend the business value of our client partnerships and deliver measurable business and IT outcomes. TEKsystems Global Services is a fast-paced, growing organization with a dynamic and diverse work environment. Our strong culture is embodied by our core values— relationships, commitment, serving others and open communication. Our values guide our hiring decisions and shape how we make a meaningful impact in the IT market. The Solution Architect position is a leadership position in the organization that is responsible for managing multiple sales opportunities and account teams/programs. The Solution Architect provides sales and solution assurance of services for clients through a range of internal and external functions in the following areas: Solution, Account Interaction, Service Design Development and Practice pipeline responsibilities. The SA is expected to have the experience and background to perform all the duties described below for engagements that are focused on solution management within the defined subject matter area, resource identification and allocations, contract attributes and costing, customer interaction, and other key aspects of solution-based managed services. The candidate is expected to have adequate level skills required for complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs and contribute input to a larger cross-functional solution. Key Accountabilities and Priorities: Solution Development • Gain a clear understanding of customers’ business requirements and their technical requirements. • Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve sales, stakeholder, and delivery issues in a timely manner. • Facilitate internal communication and assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members. • Support delivery teams if changes need to be made or adjusted on solutions. • Consolidate solution status and proposed costing information across the project stakeholders. • Ensure sales/solution escalation procedures are addressed and communicated to client, consultants, and managers. • Implement knowledge management strategy and communicate process and procedures for knowledge transfer from sales/solutions to delivery. • Perform sales/solutions risk and opportunity issue management and facilitate issue resolution with proper notification to all affected parties. • Identify and coordinate the solution change control process. Practice & Product Line Management • Perform periodic practice pipeline and opportunity analysis, product line review, and solution “health checks” with practice and delivery resources. • Examine customer reference-ability and establish on-going relationships with the customer and account team members. • Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological changes. • Support the development and execution of an Account Strategy in collaboration with internal stakeholders. Management Responsibilities • Understand and manage customer requirements (solution and environmental factors) to ensure contract understanding and acceptance for deliverables, cost, contract type, timeline, risk and assumptions, and customer satisfaction. • Ensure solution methodology is understood by team from opportunity assessment to project closeout, sales to delivery knowledge transfer. • Financial and contractual responsibility for engagement profitability. • Maintain awareness for additional business opportunities and support pursuit of future business through quality results and escalation to internal stakeholders when additional business opportunities may present themselves. • Ensure Sales and Solutions management methodology is followed on all client opportunities. • Mentor, manage and develop product/project team members. Key Accountability and Priorities: • Subject matter expert developing organizational capability for audit, compliance and risk governance • Experience in IT and business adherence to existing compliance programs • Experience in executing an audit management control framework inclusive of data governance and compliance process • Provide support and integration between the IT organization and audit Negotiate the specificity of the audit issues with Internal Audit, which influence a final audit report rating • Experience in writing and the development of Management Action Plans. • Experience in DISA, IL5, IL6, STIG, NIST, COBIT, ISO and FEDRAMP environments Project planning for all compliance issues, including external, internal and regulatory audits • Understand Security Control Frameworks (NIST / ISO / COBIT and compliance programming including Security Operations. This is building from the ground up and must have that experience. • Understanding of DoD compliance requirements from NIST. DISA requirements and IL5 (Impact level 5) • Security and compliance regarding Cloud (general, no specific vendor) • Experience working in areas of secure systems design and analysis in support of both Network and Secure Operations • Experience in security procedures, processes, and tools Intermediary for internal auditors, IT Risk and Business and Disaster Recovery teams, Applications Development Team, and the Database Administrator Teams. • Experience in DoD RMF/FedRAMP plans identified in NIST 800-171 / NIST SP 800-53, and the development, testing, and implementation of these plans and how they comply with DoD Risk Management Framework (RMF) and FedRAMP certification goals. • Experience writing DoD RMF/FedRAMP cloud certification artifacts/documentation identified in NIST 800-53 security control family, e.g., System security plans, incident response plans, access control plans, configurations management plans Conducts cybersecurity reviews by generating recommendations, designing, implementing, and transitioning solutions to improve cybersecurity posture, allow for mission assurance, and comply with all DoD policies. • Ability to document Standard Operating Procedures and procedures clearly and concisely. • Experience working in areas of secure systems design and analysis in support of both Network and Secure Operations Required Education and/or Experience: • Bachelor’s degree or equivalent, relevant experience • 15+ years’ experience in information technology and/or professional services, with emphasis on subject matter expertise. • Experience in delivering projects/programs, delivering and administrating client professional services agreements including the change management process. • Frequent interactions with external customers at the Director level or above; normal level of interactions is the CXO level; established consulting and interpersonal skills with 15+ years’ experience • 15+ years in IT service management/project management delivering projects/programs and daily delivery/consulting oversight within a professional services environment or equivalent, relevant experience in managing resources in appropriate environment. Requisite Abilities and/or Skills, and Business Acumen: • Strong conceptual and analytical skills, which demonstrate out of the box problem solving. • Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment. • Team player with experience leading and collaborating cross-teams to deliver successful solutions. • Excellent oral and written communication skills (English language). • Superior people and personnel management skills. • Ability to articulate an understanding of various Information Technology platforms Partner with Cybersecurity Operations and Architecture teams to create and sustain compliance measures • Quality & timely deliverables, including methodologies to stakeholders ensuring progress, outcomes, and expectations • Experience in security procedures, processes, and tools • Intermediary for security solutions involving other services and Practices. • Project Manager / internal process review of audit and security non-compliant items, leading security-related audits and internal review projects. • Review artifacts and conduct solutions to support DoD, RMF and Fed Ramp certification Certifications Preferred: Certification in Industry standard protocols: i.e., CISSP. CISM, CISA, SailPoint, Okta, ForgeRock, Cyber Ark, PING, CISSP, CSSLP, CISA, CISM, CRISC, MCSE, MCDBA, Security +, CCFA, CGEIT, CDPSE, GCIA, GCED, GSEC, GMON, GCIH, CAMS, CFCS PCIP, CCSP, ACAMS. Pay and Benefits The pay range for this position is $135000.00 - $190000.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: • Medical, Dental, and Vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life and AD&D for employee and dependents)• Short and Long-Term Disability• Health Spending Account (HSA)• Transportation Benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 9, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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