As a Systems Analyst / Solution Architect on the Federal Aligned Support Team, you provide functional and technical expertise to our clients with the Oracle Health Electronic Medical Record suite of applications and products. Much of your time will be spent troubleshooting service requests, retesting workflows, resolving client incidents, and maintaining frontend and backend applications while creating documentation throughout the lifecycle of an issue. While performing troubleshooting via backend methods, you will capture log files, query tables, update database fields, and update servers. As you work with Oracle Health technologies, you prioritize your work and provide exceptional service and accomplishments to your team, internal stakeholders, and customers.  Furthermore, as a Systems Analyst / Solution Architect, you will have existing solution/product knowledge in the Millennium EHR suite of applications.  You will serve as a key knowledge resource within your team and help with the onboarding and training of new employees as well as other projects or assignments within the support organization.