What success looks like in this role:

About GDS at Unisys

Global Delivery Services (GDS) provides the service management and transformation capabilities that enable Unisys Business Units to deliver consistent, scalable, and outcome-led solutions to clients worldwide.

Why Join GDS?

Join a growing global team focused on shaping modern, value-driven service delivery. This role offers:

- Real-world exposure to managed services, commercial modelling, and productised, standardised solutions- Structured enablement in solutioning, presales, and value articulation- Opportunities to grow your influence across Unisys and beyond- Hands-on deal experience and collaborative team developmentYour ImpactDesign & Deliver Solutions- Lead or support the design of multi-year, commercially viable managed services- Map client needs to standardised GDS offerings and coordinate full solution development- Produce cost inputs, architecture artefacts, and service design deliverables- Collaborate with platform delivery, sales, and finance for validation and sign-offEngage & Influence Stakeholders- Engage internal stakeholders, with growing opportunities to influence externally- Deliver presales presentations and articulate solution value clearly and credibly- Analyse current states, uncover transformation levers, and shape business-aligned roadmapsDemonstrate Value & Drive Innovation- Translate GDS capabilities into client outcomes and business impact- Identify gaps, risks, and differentiators during solution shaping- Share customer insights to inform offering development and improve relevanceLearn, Grow & Contribute- Build fluency across GDS services (e.g. ITSM, SIAM, MIM, OCM, T&T, PMO)- Contribute to team development through reviews, artefacts, and process improvements

You will be successful in this role if you have:

- Fluent in English (additional languages a plus)- ITIL 4 Foundation certification (required)- 2–5 years’ experience in service management and presales- Experience engaging C-level stakeholders, with a current focus on internal engagements- Familiarity with managed services design, costing, and delivery in an MSP environment- Strong commercial awareness and excellent communication skillsWhat Success Looks Like

Delivery of validated, high-quality solution inputs

Clear articulation of value in presales conversations

Trusted contributor across internal and customer-facing engagements

Demonstrated growth in technical, commercial, and consultative capability

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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.